Getting Started Guide – NFIRS – 

 Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. 

Helpful articles for set up and configuration   

1. NFIRS Set Up - General
   

2. NFIRS Set up - Response 
   

3. NFIRS Set Up - Aiding Department​
   

4. NFIRS Set Up - Size up and Operations
   

5. NFIRS Set Up - Wrap up 
   

6. NFIRS Set Up - EMS Module 
   

7. NFIRS Set Up - EMS Signatures Language 
   

8. NFIRS Set Up - Form 
   

9. NFIRS Set Up - Narrative Templates 
   

10. NFIRS Set Up - Custom Fields Management 
    

11. NFIRS Set Up - Report Settings 
    

Training Articles 

1. Completing an Incident Report - Response 
   

2. Completing an Incident Report - Apparatus​
   

3. Completing an Incident Report - Size Up 
   

4. Completing an Incident Report - Operations 
   

5. Completing an Incident Report - Information 
   

6. Completing an Incident Report - Wrap-Up 
   

7. Completing an Incident Report - Completing and Authorizing
   

Helpful Articles 

1. Understanding "Response Zone" vs "Fire Zone" 

2. Managing Mutual Aid Apparatus 

3. Setting Up Mobile App Unit Times to Auto-Populate NFIRS Unit Times 

4. Incident Type (CAD to NFIRS) Mapping Template 

5. Documenting Civilian Casualties 

6. Documenting Firefighter Casualties in an NFIRS Report 

7. Incident Documentation: Documenting a "No Response" Incident
   

8. Adding Personnel to the Payroll Summary
   

9. Updating Personnel in Payroll Summary
   

10. Print or Email a Fire Incident (NFIRS) Report
    

11. Managing Deleted Fire Incidents
    

Tips and Best Practices

1. The Incident Type Helper is a useful tool for assisting crews in documenting the correct “Actual Incident Type Found”. Crews can use it to quickly reference both NFIRS and Local incident type definitions. Turn this feature on in Field Management -> Custom Field Management -> Basic Module | Section C | Actual Incident Type Found. 
   

2. If you create custom questions for use in NFIRS reporting, you can track responses to those questions within an Ad-Hoc report. Target these questions with the following Data Sources: 
   

2. Data Source: Incident Reports  - Child: Incident Report Questions 
   
3. Select any desired columns from the parent data source, then select both “Incident Report Question Names” and “Incident Report Questions” as columns for your tabular report.  
   
4. Criteria: Incident Report Questions  - Use “equal” to single select a question or “in” to multi select multiple questions 

• Use Field Management to assign default values to NFIRS fields that rarely change for your department. Popular fields for default values include: 
  

• Response Section: Alarms, Primary Station, Aid Given/Received, Response Mode 
  

• EMS Module: Initial Level of Provider, Highest Level of Provider, EMS Disposition