Agency Setup
Purpose
- To explain how to update your agencies information within the Agency Setup section of the Admin Module.
Video
Directions
1. Click on Admin > Agency Setup.
2. Here under general information, you can:
- Upload a Department Logo.
- Change the Department Name.
- Change the Fire Department Type.
- Update the Average Annual Call Volume.
3. Under Headquarters, you can:
- Update the Phone Number.
- Update the Address.
4. Click on save, then move to Organization.
5. You can add:
- Divisions.
- Shifts.
6. Scrolling down further reveals the ability to add Ranks.
7. Scrolling further allows you to add Positions.
- Positions are found within Form Builders and are in relation to Signatures.
8. Click on save then Settings.
9. Here you can adjust the Time and Date format.
- You can change the Time Zone, Date Format, and Time Format.
10. You can adjust the Name Preferences.
- Choose the Name Order, a Secondary Identifier, and determine if you want to include the suffix.
11. Finally, determine the default landing page for those in your organization.
12. Click on Save, then Security.
13. The Session Time Out must be turned on by First Due Support, Please reach out to your CSM for further.
14. Click on Save.
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