To explain how to add and manage the Export Summary page in EMS Setup. This section provides critical oversight of ePCR data validation and XML export processes, allowing administrators to monitor NEMSIS compliance, track export statuses, and troubleshoot data submission issues to state reporting systems.
The Export Summary section serves as the central hub for managing and monitoring ePCR data exports within First Due's EMS Setup. This functionality ensures NEMSIS (National Emergency Medical Services Information System) compliance by validating demographic datasets and tracking XML file submissions to state reporting systems. The Export Summary provides real-time visibility into export statuses, validation errors, and submission attempts, enabling agencies to maintain accurate and timely reporting to regulatory authorities. This section is essential for quality assurance, compliance monitoring, and troubleshooting export-related issues.
Welcome to the First Due ePCR setup process. Navigate to Incident Documentation > EMS Setup to access the Export Summary configuration section.
Select Export Summary from the EMS Setup menu to view data validation and export management tools.
The first section is the Demographic File validation area:
This feature ensures your Demographics dataset meets NEMSIS standards before export submission.
The second section is the NEMSIS Request List, which displays a comprehensive table of XML file export activities:
Use the filters to search for any specific exports.
The NEMSIS Request List table includes the following data columns:
DataSet: Indicates whether the export contains:
Type: Identifies the method used for data export to external systems
Send at or Attempt to send: Displays the date and time the file was sent or attempted to be sent to the endpoint
Incident Number: Shows the patient (ePCR) number
Endpoint: Identifies which destination endpoint the report was sent to for processing
Status: Displays one of the following export statuses:
The Actions column provides management options for each export entry:
Regenerate XML: Downloads a copy of the XML file for review and verification purposes
Send XML: Manually sends the report to the endpoint again, useful for:
Regularly review the NEMSIS Request List to:
For reports with "Failed" or "Not Sent" status:
Regular Monitoring:
Data Quality Management:
Troubleshooting Protocol:
Compliance Maintenance:
Common Issues:
Q: Validation errors are appearing in the Demographic File section A: Review the specific error descriptions provided and correct the underlying demographic data. Common issues include missing required fields, invalid data formats, or incomplete agency information.
Q: Multiple exports show "Failed" status A: Check endpoint connectivity and configuration settings. Verify network connectivity to state reporting systems and contact your system administrator if issues persist.
Q: XML files are not generating properly A: Ensure all required ePCR fields are completed and NEMSIS-compliant. Review data completeness and format requirements for successful XML generation.
Q: "Not Sent" status appears for completed ePCRs A: Verify that export criteria are properly configured and that the ePCR meets all requirements for submission. Check agency-specific export rules and state reporting requirements.
Q: Cannot download XML files using View XML A: Check browser settings and popup blockers. Ensure you have appropriate permissions to download files and verify the XML file was successfully generated.
Q: Endpoint configuration appears incorrect A: Contact your Customer Success Manager or system administrator to verify endpoint settings match your state's NEMSIS submission requirements.