EMS Setup - General - General subsection

EMS Setup - General - General subsection

Purpose Statement

  1. This article provides step-by-step guidance on configuring EMS-related system settings within the Incident Documentation > EMS Setup area. These settings help agencies tailor ePCR behavior, CAD integration, and compliance-related preferences.

Background  Information

The EMS Setup general subsection includes options that affect how EMS reports are retained, how idle users are managed, how integrated forms like Fire Short Form behave, and how CAD data is imported. Proper configuration of these settings ensures operational efficiency and data compliance.

Prerequisites: Admin-level access/permissions to the ePCR module.

Video



Step-by-Step Guide

Step 1: Access EMS Setup
  • Navigate to the Incident Documentation module.
  • Select EMS Setup from the left-hand navigation panel.

Navigate to the Incident Documentation module and select on EMS Setup.



Step 2: Open the General Subsection
  • Within EMS Setup, select the General section.
  • Then locate the General subsection.

Select on the General section and navigate to the General subsection.



Step 3: Set Retention Time for Deleted EMS Reports
  • Use the Time Measure dropdown to select Days or Hours.
  • Enter the desired value for how long deleted reports should remain in the deleted list before permanent deletion.

You are able to set how long to keep deleted EMS reports on the deleted list before they are permanently deleted.

Once you select the Time Measure now set the number of Days or hours to keep deleted EMS reports in the deleted list.



Step 4: Configure Idle Timeout for ePCR Access
  • Enter a number (in minutes) that specifies how long a user can be inactive before being removed from the ePCR.

Set a number in minutes that will remove someone from the ePCR if they remain idle on the screen when documenting.



Step 5: Enable Fire EMS Short Form (Optional)

Enabling the NFIRS EMS Short form will allow users to complete the NFIRS report from within the ePCR.



Step 6: If Fire EMS Short Form Was Enabled Set Requirement Level
  • Choose from the dropdown:
    • Mandatory – Fire Short Form is required in every ePCR.
    • Optional – Users can skip it, but they’ll receive a reminder popup.
    • Never – Users won’t be required or reminded to complete the form.





Step 7: Define CAD Import Confirmation Order
  • From the CAD Import Confirmation dropdown, choose the preferred data import order:
    • Fire Incident – Dispatch Information
    • Dispatch Information – Fire Incident
    • Responder – Fire Incident





Step 8: Enable Calculate Loaded Mileage
  • If enabled, a Calculate Loaded Mileage button will appear in the Response section of the ePCR.

If enabled when completing an ePCR the Calculate Loaded Mileage button will populate within the Response section.



Step 9: Include Custom Questions/Sections in Print Reports
  • Enable this to include Custom Questions and Custom Sections in printed versions of the ePCR.

If selected this will include your Custom Questions or Custom Sections in the Print Reports.



Step 10: Export Crew ID as a Custom Element
  • If selected this will include Crew ID in the export file as a custom element.

If enabled this will export the crew ID as a custom element.



Step 11: Enable Addendums
  • When enabled, an Addendum section will be added to ePCRs and can only be utilized once the report is in the completed status.
  • This allows users to append supplementary info without altering the original report.

Enabling Addendums will create an Addendum section within an ePCR that can be utilized once a report has been completed.



Step 12: Enable Patient's Sex Field
This will enable the Patient's Sex field to populate when completing a ePCR.



Step 13: Save Your Settings
  • Once all configurations are complete, select Save to apply changes.

Remember to always select Save if completed with setup.

Best Practices

  • Regularly review EMS setup to ensure alignment with evolving regulatory or agency requirements.
  • Clearly communicate changes to field personnel when enabling new features.
  • Always save changes before exiting the configuration screen.

Troubleshooting & FAQs

Why aren’t my changes showing up in the ePCR?
Ensure you clicked Save after making your changes. Refresh the ePCR module if needed.

What happens if I disable the Addendum feature?
The Addendum section will no longer be available in completed ePCRs.

Is enabling the Patient's Sex field required?
Yes, if your agency must comply with NEMSIS 3.5.0 requirements.

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