To explain how to set up a process that automatically moves an ePCR onto the "Reports to Review" List, enabling systematic quality assurance and quality improvement review of EMS incidents. This feature helps agencies maintain compliance standards, identify training opportunities, and ensure accurate documentation through automated workflow triggers.
The EMS QA/QI feature provides a comprehensive system for reviewing patient care reports based on configurable criteria. This module allows agencies to establish consistent review processes, assign specific reviewers, and track quality metrics across all EMS operations. The system relies on workflow automation to identify reports requiring review, eliminating manual sorting and ensuring no critical cases are missed.
The following permissions are required in the ePCR permissions bucket to access the QA/QI feature:
Core QA/QI Permissions:
Saved View Management Permissions:
Setting Up QA/QI Workflows
In order for an ePCR to appear in the QA/QI list, a workflow needs to be created to change the "Request Supervisory Review" field to "Yes". This field is read only, and can only be changed by workflows.
How can I set up a process to QA 100% of my agency's ePCRs?
Use a workflow attached to a field that is required for every ePCR. In addition, use a field that a provider will need to manually document for each patient.
First Due Currently Recommends using the following setup:
What are some example QA workflows to get started sending reports to the QA List?
There are numerous options for determining which reports need QA review. Some useful fields to target include:
Why aren't my reports appearing in the QA/QI list?
Verify that your workflow conditions are properly configured and that the "Request Supervisory Review" field is being set to "Yes" when conditions are met. Check that users have appropriate permissions to view QA/QI records.