Configuring EMS QA/QI

Configuring EMS QA/QI

Purpose

  1. To explain how to set up a process that automatically moves an ePCR onto the "Reports to Review" List.

Information

The following permissions have been added to the ePCR permissions bucket to access the QA/QI feature:

- List My QA/QI Ems incidents: Allows the user to view any QA/QI records that are unassigned or assigned to that user.
- List All QA/QI Ems Incidents: Allows the user to view all QA/QI records regardless of who is assigned to them.
- Assign Ems Reports to QA/QI Reviewers: Allow the user to assign QA/QI reviewers through the QA/QI module.

- Additionally, permissions to Manage Views on the list page for QA/QI reports have been included.


Video



Information


 In order for an ePCR to appear in the QA/QI list, a workflow needs to be created to change the "Request Supervisory Review" field to "Yes". This field is read only, and can only be changed by workflows.





1.  Navigate to Incident Documentation -> EMS Setup -> Workflows.

See Related Article: EMS Setup - Workflows






2.  Search for or add a workflow for the "Request Supervisory Review" field.






3. Use a Default Value Workflow.


Use a Default Value Workflow.



4. Set the Default Value to "Yes".






5. Create Workflows that reflect instances in which an ePCR should be reviewed.
Be mindful of the AND/OR relationship between conditions


Create Workflows that reflect instances in which an ePCR should be reviewed.

Permissions


Permission
Description
Assign EMS Reports to QA/QI Reviewers
Gives the user the ability to assign EMS report to a Reviewer for assignment 
EMS QA/QI Saved View - Create
Create agency wide saved views
EMS QA/QI Saved View - Delete
Delete agency wide saved views
EMS QA/QI Saved View - Read 
Use agency wide saved views
EMS QA/QI Saved View - Update
Update / edit agency wide saved views
List All QA/QI EMS Incidents
View all EMS Incidents in the QA/QI process
List My QA/QI EMS Incidents
View only their EMS incidents under QA/QI that they're the author or crew member on.


Frequently Asked Questions:


How can I set up a process to QA 100% of my agency's ePCRs?

Use a workflow attached to a field that is required for every ePCR. In addition, use a field that a provider will need to manually document for each patient.
  1.       First Due Currently Recommends using the following setup:
    1. NEMSIS Field Code = Request Supervisory Review
    2. Workflow Type = Default
    3. Default Value = YES
    4. When [Disposition & EMS Narrative | EMS Narrative| Unit Disposition] 
    5. Condition = NOT EMPTY

What are some example QA workflows to get started sending reports to the QA List?

There are numerous options for determining which reports need QA review. Some useful fields to target include:
  1. Treatments | Medication | Name - Send reports to the QA list if a provider documents the administration of a specific medication(s).
  2. Treatments | Procedures | Name - Send reports to the QA list if a provider documents the performance of a specific procedure(s).
  3. Protocols | Protocols | Protocol - Send reports to the QA list based on the protocol(s) documented in the incident.
  4. Incident Patient Disposition (Nemsis 3.4) or Unit Disposition or Transport Disposition (Nemsis 3.5) - Send reports to the QA list based off incident/transport/unit disposition. 


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