First Due Client Knowledge Base | Hydrant Setup

Hydrant Setup
Hydrant Setup
Purpose To explain the features when setting up the Hydrant Module. Video Directions 1. Navigate to the Hydrants module then select on Hydrant Setup. 2. There are three areas to manage your Hydrant setup. Preferences - You are able to select how a ...
Methods of Managing Hydrant Status
Purpose To demonstrate the different methods to manage a hydrant status. Video Option 1 1. Navigate to Hydrants select Hydrants List. 2. Using either Saved Views or search fields to assist in locating the hydrant to manage status. 3. Select on the ...
Methods of Managing Hydrant Types
Purpose To help navigate the ways in which you can edit the Hydrant type to be indicated on the map. Video Option 1 1. Navigate to Pre-Planning and select Pre-Plans Map. 2. Select which Hydrant then select Edit. 3. From the Type (required) dropdown ...
Relocating / Editing a Hydrant
Purpose To demonstrate on how to relocate a Hydrant or edit any hydrant information. Video Directions 1. Navigate to Pre-Planning and select Pre-Plans Map. 2. From the map select which Hydrant to relocate and the select Edit. 3. Here you are able to ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

First Due Client Knowledge Base | Hydrant Setup | Knowledge Base