Welcome to the First Due Knowledge Base

Welcome to the First Due Knowledge Base

Welcome

Data drives the 21st century fire service...First Due puts you in the driver's seat.

Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire department. We're excited to help you get started!

The First Due Training Team is continuously creating learning content hosted right here in the Knowledge Base. Our goal is to provide a friendly and helpful resource to help you set up, use, and understand the many elements of the system.

Please be sure to bookmark the Knowledge Base home page and visit it often since we're always improving the system and adding new features.

It is our privilege to serve and educate you. We hope you find this resource helpful and your interaction with our team a top-notch experience. We look forward to working with you and building a lasting relationship.

Respectfully,
The First Due Training Team

                              

    • Related Articles

    • First Due Reports (FDR)

      Purpose To illustrate the function and use case of First Due Reports (FDR). First Due Reports live within Ad-hoc Reporting and are created by the First Due Reporting Team. Video Information 1. First Due has created a suite of reports inside of Ad-Hoc ...

    • Getting Started Guide for Michigan ePCR Clients

      Getting Started Guide for Michigan ePCR Clients Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Setting up and Training your Personnel Helpful articles for set up and configuration ...

    • First Due Disaster Response Playbook - Complete Guide

      Purpose Statement The Disaster Response Playbook provides Fire/EMS departments with a comprehensive guide to utilizing First Due's integrated features during emergency disaster events. This playbook enables rapid coordination, real-time ...

    • NERIS Reporting in First Due: Overview & FAQ

      NERIS Changes: A Data Perspective At a high level, the transition to NERIS does three things: Continues the use of many fields that already existed in NFIRS Introduces new fields added by NERIS Deprecates a number of NFIRS columns not being used in ...

    • Connecting First Due to CAD

      Purpose This article reviews the various types of connections that First Due uses when setting up CAD links Importance of Connecting First Due to CAD The following are just a few of the many benefits of enabling First Due to receive dispatches from ...