Welcome to the First Due Knowledge Base

Welcome to the First Due Knowledge Base

Welcome

Data drives the 21st century fire service...First Due puts you in the driver's seat.

Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire department. We're excited to help you get started!

The First Due Training Team is continuously creating learning content hosted right here in the Knowledge Base. Our goal is to provide a friendly and helpful resource to help you set up, use, and understand the many elements of the system.

Please be sure to bookmark the Knowledge Base home page and visit it often since we're always improving the system and adding new features.

It is our privilege to serve and educate you. We hope you find this resource helpful and your interaction with our team a top-notch experience. We look forward to working with you and building a lasting relationship.

Respectfully,
The First Due Training Team

                  


    • Related Articles

    • First Due Reports (FDR)

      Purpose: To illustrate the function and use case of First Due Reports (FDR). Information: First Due Reports live within Ad-hoc Reporting, and are created by the First Due Reporting Team. FDR are organized by module and searchable by module within ...
    • How to Navigate the First Due Knowledge Base

      Purpose To explain the layout of the First Due Knowledge Base. Video Directions 1. The knowledge base is set up for ease of use. 2. You can either search for what you are looking for, 2. Or you can find the module that you are looking for from the ...
    • Getting Started Guide – Inspections

      Getting Started Guide – Inspections – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for ...
    • Getting Started Guide – Assets

      Getting Started Guide – Assets – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Setup Settings Creating an ...
    • Getting Started Guide – Permits

      Getting Started Guide – Permits – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for set ...