First Aid AI Chat-Bot

First Aid AI Chat-Bot

Purpose

  1. To explain how the First Due AI Chat-Bot can assist you with your day to day questions that may arise while operating within the First Due environment. 

Video 

Directions

1. The First Aid AI Chatbot lives in the bottom right hand corner of your screen at all times. Whenever you would like to hid him, you can click the X. If you have any questions at any time you can select him to ask questions.
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The First Aid AI Chatbot lives in the bottom right hand corner of your screen at all times. Whenever you would like to hid him, you can click the X. If you have any questions at any time you can select him to ask questions.



2. When selected, a box will appear allowing you to type in your question or a prompt to gather information. When done, click the Paper Airplane icon. 
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When selected, a box will appear allowing you to type in your question or a prompt to gather information. When done, click the Paper Airplane icon.



3. First Aid will gather information from the First Due Knowledgebase and provide it in a concise summarized manner. The buttons below the summary allow you to:
  • Copy the information.
  • Thumbs up the information. 
    • This indicates the information was helpful.
  • Thumbs down the information.
    • This indicates the information was not helpful.
  • You can also access the Knowledgebase Article or submit a ticket by clikcing the appropriate hyperlink. 


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4. Finally, you can:
  • Start a new conversation by clicking the refresh icon. 
  • Close First Aid by clicking the X.




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