First Due Support
NERIS - National Emergency Response Information System
This Section of the Knowledge Base will contain all information regarding NERIS.
First Steps
Release Notes
Information about new and updated features within the First Due products.
First Due Academy
This section contains the monthly schedule of module release dates as well as previously recorded sessions.
Dashboards
Health & Wellness
Personnel
KBAs for getting the most out of the Personnel Module.
Scheduling
KBAs for getting the most out of the Scheduling Module.
Messaging
Response
Pre-Planning
Training
Learn how to set up and use the Training Module for outstanding training and education documentation.
Events & Activities
Incident Documentation
ePCR
Assets
Medications
Inspections
Business Portal for Service Providers
ITM
Fire Investigations
Permits
Invoicing
Hydrants
Reports
Community Connect
Vendor Directory
Admin
State Specific Content
CAD Integration
Data Security, Standards and Practice
Integrations (Non-CAD)
Archived Release Notes Articles
In System Announcements
Data Dictionary