First Due Client Knowledge Base | Hydrant List

Hydrant List
Navigating the Hydrant List
Purpose The purpose of this article is to help explain the features that can be utilized in the Hydrants List found in the Hydrants Module. Video Directions 1. Navigate to the Hydrants Module then select Hydrants List. 2. From here is a list of all ...
Creating Saved Views for Hydrants
Purpose To demonstrate how to create a saved view for Hydrants. Saved views will save all filters along with grid settings and can be a useful tool in saving time when tracking serviced or flowed hydrants along with in service or out service ...
Methods on starting a Service or Flow Test of a Hydrant
Purpose To demonstrate the different locations to start a Service or Flow Test of a Hydrant within First Due. Video Directions 1. From the Hydrants List: Using the advance search to filter the list or from saved views, from the actions columns select ...
Adding Individual Hydrants
Purpose The purpose of this article is to explain how to add individual hydrants to your First Due account. Important: If you are using an ArcGIS hydrant layer from your water company (or other source) AND rely on that source exclusively for hydrant ...

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Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
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Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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