The Templates section within Events and Activities Setup enables administrators to create, manage, and organize reusable event templates that contain specific and repeatable criteria for efficiently creating similar events. Templates streamline event creation by providing pre-configured settings, reducing manual data entry, and ensuring consistency across recurring events while maintaining data integrity and improving departmental efficiency.
Background Information
Event templates serve as standardized blueprints for recurring events, containing pre-configured settings that can be repeatedly used to create similar events with consistent parameters. Templates support operational efficiency by reducing the time and effort required to create routine events while ensuring standardization across similar activities.
The template system supports both active and inactive template management, allowing administrators to temporarily deactivate templates without deletion while maintaining the ability to reactivate them as needed. Templates can include comprehensive event details including resource assignments, documentation, and specific requirements that automatically populate when the template is used for event creation.
Required Permissions
Based on the system permissions structure, users need the following permissions to manage templates within Events and Activities Setup:
Required for Templates Setup Access:
Events > General > Events Setup
Events > General > Manage Event Templates
Note: The video content demonstrates template creation and management functionality including these specific permission requirements.
Video
Step-by-Step Guide
Accessing Templates Setup
Navigate to Templates Configuration
Go to Events and Activities module → Setup
Select the "Templates" section to access template management functionality
Understanding Template Search and Filtering
Use Template Search Functionality
Enter keywords into empty fields at the top to search within specific data points
Use dropdown fields to filter the template list by specific criteria
Click "Search" to initiate the search and display filtered results
Click "Reset" to clear search parameters and return to default values
Creating New Event Templates
Initiate Template Creation
Click "Create Template" to begin creating a new event template
Configure Required Template Fields
Template Name: Enter a descriptive name for the template (required)
Event Name: Specify the default event name for events created from this template (required)
Event Type: Associate the template with one or more event types (required)
Set Status Update Requirements
Require Status Update: Enable to require event participants to manually mark events as completed
Configure Resource Associations
Apparatus: Associate template with specific apparatus for consistent resource planning
Fire Stations: Link template to particular fire stations for location-based events
Shifts: Connect template with specific shifts for scheduling coordination
Add Descriptive and Supporting Information
Notes: Add description to clarify event purpose, requirements, or special instructions
Attachments: Include handouts, specific documents, or supporting information
Attached materials become available to event participants when attending events created from the template
Finalize Template Creation
Click "Create" to complete template setup
Managing Template Status
Deactivate Active Templates
Click the X icon next to active templates to deactivate them
Confirm deactivation when prompted
Reactivate Inactive Templates
Change search criteria to show inactive templates and click "Search"
Locate the template you want to reactivate and click the check mark icon to make the template active again
Confirm your selection to reactivate the template
Editing and Deleting Templates
Edit Existing Templates
Click the pencil icon next to templates to modify their configuration
Update template settings, resource associations, or supporting information
Save changes to update the template
Delete Individual Templates
Click the trash can icon next to specific templates to remove them permanently
Confirm deletion when prompted to complete the removal process
Bulk Template Deletion
Select multiple templates using the selection controls
Click the bulk delete trash can icon to remove multiple templates simultaneously
Confirm bulk deletion to process all selected template removals
Best Practices
Do's
Use descriptive template names that clearly indicate their purpose and application
Complete optional fields to maximize template value and data integrity
Include comprehensive attachments and documentation for participant reference
Regularly review and update templates to reflect current operational requirements
Use active/inactive status management rather than deletion to preserve template options
Associate templates with appropriate resources (apparatus, stations, shifts) for consistency
Don'ts
Don't create templates with insufficient information that require extensive manual completion
Don't neglect to include supporting documentation and attachments when relevant
Don't delete templates that might be needed again - use inactive status instead
Don't create overlapping or duplicate templates that cause confusion in event creation
Don't forget to test templates by creating sample events before full implementation
Don't overlook the importance of clear notes and descriptions for template guidance
Tips & Recommendations
Start with templates for your most common or routine events to maximize efficiency gains
Coordinate template creation with event type management for consistent organization
Train event creators on proper template selection and usage for optimal effectiveness
Document template purposes and intended applications for administrative reference
Consider seasonal or operational period variations when creating template structures
Use template attachments to provide standard handouts and reference materials
Regular audit template usage and effectiveness to identify optimization opportunities
Troubleshooting & FAQs
Q: I created a template but can't find it when creating events. What should I check?
A: Verify that the template is active and not deactivated. Check that you have the proper permissions to use templates in event creation. Also ensure the template was properly saved and appears in the active templates list. Inactive templates won't be available for event creation.
Q: Can I modify a template after it's been used to create events?
A: Yes, you can edit templates at any time using the pencil icon. Changes to templates will affect future events created from the template, but won't modify existing events that were previously created using the original template configuration.
Q: What's the difference between deactivating and deleting a template?
A: Deactivating makes a template inactive and unavailable for use, but preserves it for potential future reactivation. Deleting permanently removes the template from the system. Use deactivation for seasonal or temporarily unused templates, and deletion only for templates that will never be needed again.
Q: Why can't I see inactive templates in my list?
A: The default view shows only active templates. To see inactive templates, you need to change the search criteria to show inactive templates and click "Search." This will display deactivated templates that can be reactivated if needed.
Q: Can I associate one template with multiple event types?
A: Yes, the template creation process allows association with one or more event types. This provides flexibility for templates that might be applicable across different event categories while maintaining consistent configuration.
Q: How do attachments in templates work when creating events?
A: Attachments added to templates become available to event participants when they attend events created from that template. This ensures that standard handouts, documents, and reference materials are consistently available across all events created from the template.
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