Monthly Release Webinar
Learn About New Features in First Due
Each month, we’ll cover the latest First Due releases in a dedicated webinar. Join us to review new features, product updates, and enhancements designed to help your agency get the most out of First Due.
Register for the WebinarEnhancements
Additional Investigation Data Source in Ad Hoc Reporting
- What - A new Fire Investigation Persons Involved data source is available for reporting on person information captured within Fire Investigations. The data source includes user-entered Personal and Injury Information and supports a one-to-many relationship with the associated Fire Investigation.
- Why - This enhancement expands reporting capabilities by making detailed Persons Involved information available as a dedicated data source, allowing users to analyze and report on multiple people associated with a single Fire Investigation.
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How
- In Ad Hoc Reporting, use the Fire Investigation Persons Involved data source to access available Persons Involved information.
- The data source can be joined as a child of Fire Investigation using a one-to-many (1) relationship.
- The data source includes fields for personal information, contact information, next-of-kin details, injury and fatality information, examination information, and related identifiers.
- Note: ODBC database availability is dependent on the associated infrastructure implementation.
- Use Case - A user creating a Fire Investigation report can join Fire Investigation Persons Involved to Fire Investigation to include information for each person associated with an investigation, such as their contact details, involvement type, injury information, next-of-kin information, or examination details.
Use Summary Values in Ad Hoc Filters and Criteria
- What - Enhanced the Ad Hoc reporting tool to allow summary-derived values, including Count Of, Sum, Average, Percentile, Min, and Max, to be used within Filters and Criteria.
- Why - This improvement gives users greater control over report results by allowing conditions to be applied to calculated summary values rather than only to native fields, supporting deeper analysis and more flexible reporting.
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How
- This enhancement is controlled by a feature flag and is targeted for release on August 1, 2026.
- Add the required summary calculation, such as Count Of, Sum, Average, Percentile, Min, or Max, to the Ad Hoc report.
- Reference the calculated summary value within the report’s Filters or Criteria section.
- Apply either a fixed or interactive constraint based on the summary value.
- Specific configuration steps may vary based on the report design and available fields.
- Use Case - A user can filter a report to display only locations with a high number of repeated calls, identify records that exceed a workload threshold, or create interactive criteria based on calculated performance metrics.
Streamlined Report Duplication Workflow
- What – Users can now duplicate a report directly from the report result page, select a destination folder during duplication, and receive a confirmation notification showing where the duplicated report was saved. The notification also includes a View Report button for direct access to the new report. For added clarity, the result page navigation button has been renamed from Report to Return to List.
- Why – The previous duplication workflow required additional steps and could take users away from their current view. These improvements streamline the process, reduce unnecessary navigation, and make it easier to create and organize report copies while staying focused on the current task.
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How
- Navigate to any report result page.
- Select Duplicate to open the duplication dialog.
- Use the Store in folder selector to choose where the duplicated report will be saved.
- If no folder is selected, the report will be saved to All Reports by default.
- Confirm the duplication. A notification will appear at the top of the screen showing the destination folder and providing a View Report button for direct access to the duplicated report.
- The notification automatically dismisses after 5 seconds.
- Duplicate is also available from the Actions column on the report list page.
- The duplicated report automatically includes a - copy suffix in its name.
- This workflow applies to all report types.
- Use Case – A user reviewing a completed report can create an editable copy without leaving the result page, save the duplicate directly to a specific folder, and use the View Report button in the confirmation notification to immediately open and verify the new report before continuing their work.
New Feature
NFPA Fire Experience Survey Workflow
- What - Added an end-to-end NFPA Fire Experience Survey workflow within the platform, including automatic data population from incident and personnel records, manual entry and overrides, validation requirements, NFPA-compliant CSV generation, direct SFTP submission, and submission history and status tracking.
- Why - This enhancement reduces the time and effort required to complete annual fire experience reporting by replacing manual, off-platform processes, minimizing duplicate data entry, improving data accuracy, and helping ensure surveys meet NFPA requirements before submission.
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How
- Open the NFPA Fire Experience Survey workflow to begin an annual survey.
- Review the information automatically populated from the Incident and Personnel modules.
- Manually enter or override values when corrections or additional information are required.
- Resolve any validation or completeness requirements identified by the system.
- Generate the NFPA-compliant CSV file when the survey is complete.
- Submit the completed survey directly to NFPA through the integrated SFTP Submission option.
- Review Submission History and Submission Status to monitor current and previous submissions.
- Exact navigation paths and access requirements were not included in the available release information.
- Use Case - During annual reporting, a user can open the survey, review data already collected from incident and personnel records, correct any exceptions, resolve validation issues, and submit the completed survey directly to NFPA without exporting data to a separate tool or manually tracking submission status.