EMS Homepage

• What - Introduced the EMS Homepage, a centralized workspace that allows providers to configure their assigned unit, monitor/device, and crew at the beginning of a shift. Once configured, this information is automatically applied to newly created ePCRs, reducing repetitive data entry and streamlining incident creation. The homepage also provides quick access to create new incidents, import incidents from Pending CAD, resume In Progress reports, and review My QA items, creating a more efficient workflow throughout the shift.
• Why - Providers often respond to multiple incidents using the same apparatus, equipment, and crew during a shift. Requiring this information to be entered or selected for every incident slows documentation and increases the opportunity for errors. The EMS Homepage improves efficiency by maintaining shift-specific information that is automatically reused, allowing users to focus on patient care while reducing documentation time.
• How
  • Navigate to Incident Documentation > EMS Homepage.
  • Select your Assigned Unit and Monitor/Device in the Shift Configuration panel.
  • Add or remove Crew Members and configure response roles, protective equipment, exposure information, and work-related injury details as needed.
  • Create a new ePCR by selecting Add New Incident, or import an incident from Pending CAD using Add Incident.
  • Resume unfinished reports from In Progress or review quality assurance feedback under My QA.
  • Changes to shift configuration are automatically saved and applied to future incidents.
  • Note: CAD and monitor functionality require the appropriate integrations and user permissions.
• Use Case - At the start of a shift, a crew configures their assigned apparatus, cardiac monitor, and personnel on the EMS Homepage. Throughout the day, each new incident automatically includes the configured unit, crew, and device information, whether the report is created manually or from a CAD incident. This minimizes repetitive setup, speeds report creation, and helps ensure documentation remains accurate across every response.

Automatic Association of Related Records

• What - ePCRs are now automatically associated with Fire Reports when both records share the same dispatch CAD incident data. When CAD data is downloaded into an ePCR, the system checks for an existing Fire Report with the same dispatch information and automatically adds the ePCR to the Fire Report's Associated Records section. This enhancement builds on the existing Associated Records functionality without changing the underlying relationship structure, preserves any manually created associations, and supports multiple ePCRs linked to the same dispatch incident. This feature is controlled by a feature flag.
• Why - Automatically associating records that originate from the same dispatch incident reduces manual effort, eliminates the need for users to manually link related reports, and ensures Fire Reports and ePCRs remain connected whenever a relationship can be confidently identified. This improves record accuracy, streamlines documentation workflows, and provides a more complete incident history.
• How
  • Enable the feature flag for Automatic Associated Records.
  • Create or locate a Fire Report for a dispatch incident.
  • Download CAD data into the corresponding ePCR.
  • If a Fire Report with matching dispatch CAD information exists, the ePCR is automatically added to the Fire Report's Associated Records section.
  • Existing manually added associated records remain unchanged.
  • If multiple ePCRs are created for the same dispatch incident, each qualifying ePCR is automatically associated with the Fire Report.
• Use Case - A fire department responds to a structure fire where EMS personnel also document patient care. After the EMS provider downloads CAD data into the ePCR, the system automatically associates the ePCR with the existing Fire Report because both records share the same dispatch incident. If multiple patients generate separate ePCRs from the same incident, each report is automatically linked, allowing personnel to quickly access all related documentation from the Fire Report's Associated Records section