First Due Client Knowledge Base | Hydrant Service Checklist Setup

Hydrant Service Checklist Setup
Completing a Hydrant Service Checklist
Purpose To explain how to complete a Hydrant Service Checklist. IMPORTANT: Failing checklist options will not be sent to any user within the First Due system. It is imperative that if an item is marked failing, a email be sent to the appropriate ...
Creating a Hydrant Service Checklist
Purpose To explain how to create an Hydrant Service Checklist. Video Directions 1. Click on Hydrants> Hydrant Service Checklist Setup. 2. At the top, you will see the last time the checklist was updated, by whom, and any notes that they left. ...

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Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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