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First Due LMS: Scheduled Training

Purpose Statement

This article explains how to assign a First Due LMS course to specific personnel through Scheduled Training.

While personnel can self-enroll in available LMS courses, assigning a course allows your agency to designate specific users who need to complete the training and establish a completion date.

Background Information

When a First Due LMS course is loaded into your agency's platform, a corresponding Training template is created. This template can be used to schedule the course and assign it to personnel.

Scheduled Training is available to agencies that have purchased Basic Training or Advanced Training. The options displayed within the Training module may vary depending on your agency's configuration and Training package.

First Due LMS courses are self-paced and are generally designed to be completed in one hour or less.

Required Permissions

The user assigning the course must have access to the Training module and the functionality required to create or manage Scheduled Training.

To configure assignment notifications, the user must also have access to Training Setup and its notification settings.

First Due uses role-based access controls for Training functionality. The specific named permission settings required for this workflow could not be verified from publicly available First Due documentation. Confirm that the user's role has the appropriate Training and Training Setup access within your agency's permissions configuration.
 

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Warning:

The ability to schedule and assign First Due LMS courses is only available to agencies that have purchased Basic or Advanced Training (the Module). Your personnel can still choose to Self-Enroll and you can communicate your requirements through other methods (ex: email) if you do not have the Training Module. 

Video

Step-by-Step Guide


1. Navigate to Scheduled Training

  1. Select the Module Stack icon in the upper-left corner.
  2. Select Training.
  3. Select Scheduled Training.

The options available within the Training module may vary depending on your agency's configuration. Scheduled Training is available with Basic or Advanced Training. Scheduled Training is not available if your agency has not purchased the Training Module.

 

2. Add the LMS Course from a Training Template

  1. From Scheduled Training, select the option to Add from Training Template.



     
  2. Locate the LMS course you want to assign.

     
  3. If the course does not appear in the initial list, enter the course name in the template search field.


     
  4. Select Search to narrow the results.



     
  5. Select the checkbox next to the appropriate course.
     
  6. Select Use Template.

When a First Due LMS course is added to your platform, a corresponding Training template is created so the course can be scheduled and assigned.

 

3. Configure the Training Assignment

  1. Review the information populated from the Training template.
     
  2. Confirm the Start Date.

The Start Date defaults to the current date.

  1. Enter the desired End Date.

🚨
Critical Alert:
Try to schedule your End Date prior to the end of the month. If this course is updated on the first business day and it's still 'In Progress' it will reset back to the beginning. See First Due LMS Course Update Cycle for more information.
  1. Update the Duration as appropriate.

The system may calculate the duration based on the date range. First Due LMS courses are generally designed to take one hour or less to complete and you can manually override the Duration field to 1:00 hour.

  1. Complete any additional fields required by your agency.

Depending on your agency's Training configuration, additional information such as Topic, Shift, or other fields may be required.

 

4. Add Attendees

  1. Navigate to the Attendees section.
     
  2. Select Add Attendee.


     
  3. Select the personnel who should be assigned the LMS course.


     

For larger agencies, use the available filters to narrow the personnel list. Available filters may include:

  • Shift
  • Station
  • Group
  • Qualifier
  • Unit
  • Rank
  1. If the course should be assigned to all users, enable Add All System Users.

Use this option when the course is intended for everyone in the agency, such as an administrative course or agency-wide training.

  1. Select Save.

The selected personnel will now appear as attendees for the course assignment.

 

5. Save the Scheduled Training

  1. Review the scheduled training information and assigned attendees.
     
  2. Select Save.
     
  3. Close the scheduled training record when finished.

The assigned training will appear within the Training module for the selected personnel.
 

6. Complete the Training Record

After all assigned personnel have completed the LMS course:

  1. Return to the scheduled training record.
  2. Confirm that all assigned attendees have completed the course.
  3. Select Complete.

Completing the scheduled training closes the class.


7. Configure Assignment Notifications

Your agency can configure notifications so personnel are notified when they are assigned a self-complete LMS course.

  1. Navigate to Training.
  2. Select Training Setup.
  3. Select the Notifications tab.
  4. Locate the notification for personnel who are assigned to a self-complete training as an attendee.
  5. Enable the notification.
  6. Open the notification options.
  7. Select the desired notification methods:
    • Email
    • System Notification
  8. Configure the notification to Send to Assigned Users.
  9. Select Save in the upper-right corner.

Once configured, assigned personnel can receive a notification when they are added to a qualifying self-complete training.

Best Practices

  • Give personnel enough time between the Start Date and End Date to complete the course.
  • When assigning monthly training, consider setting the completion date before the end of the month.
  • Use Shift, Station, Group, Qualifier, Unit, or Rank filters to quickly locate personnel in larger agencies.
  • Use Add All System Users only when the training is intended for everyone in the agency.
  • Review all agency-required fields before saving the scheduled training.
  • Configure email and system notifications to help personnel identify new training assignments.
  • Confirm that all assigned attendees have completed the course before selecting Complete.
  • Remember that First Due LMS courses are self-paced even when an End Date is assigned.

Troubleshooting & FAQs

Why don't I see Scheduled Training?

Scheduled Training is available to agencies using Basic or Advanced Training. The options displayed within the Training module may also vary based on your agency's configuration and your user access.

Why can't I find the LMS course in the Training template list?

Search for the course by name using the template search field. A Training template is created when a First Due LMS course is loaded into your platform.

Why does my Training menu look different from the menu shown in the video?

Training menu options vary depending on your agency's configuration and Training package. For example, some functionality may only be available with Advanced Training.

Why can't I save the training assignment?

Review the scheduled training for required fields. Your agency may require fields such as Topic, Shift, or other information before the training can be saved.

How do I assign the course to everyone in my agency?

In the Attendees section, enable Add All System Users.

How do I find specific personnel in a large agency?

Use the attendee filters to narrow the list by Shift, Station, Group, Qualifier, Unit, or Rank.

Will personnel automatically receive a notification when I assign a course?

Only if the appropriate notification has been configured. Navigate to Training > Training Setup > Notifications and configure the notification for users assigned to a self-complete training as an attendee.

When should I select Complete on the scheduled training?

Select Complete after all assigned attendees have finished the LMS course. This closes the scheduled training record.