Command Setup: Radio Frequency

Command Setup: Radio Frequency

Purpose Statement

  1. Radio frequency management in First Due allows departments to create and maintain a library of radio frequencies that can be utilized in the command board during incidents. This feature ensures incident commanders have quick access to appropriate communication channels and can efficiently coordinate radio communications across different operational areas and resources.

Background Information

  1. Radio frequencies are a critical component of the command setup system, providing incident commanders with pre-configured communication channels for different types of incidents and operational needs. These frequencies integrate with command templates and can be selected as default options for specific incident types. Proper radio frequency management ensures seamless communication coordination during emergency responses and helps maintain clear command and control structures.
Key Uses:
  • Default frequency selection for command templates
  • Quick frequency changes during active incidents
  • Standardized communication channel organization
  • Integration with incident command structure

Required Permissions

  • Users must have the appropriate level of the Incident Commands Templates permission configured in their role:
  • Read: View command boards in read-only mode
  • Update: Modify command board settings and information
  • Create: Initiate new command boards and add custom items
  • Delete: Remove command board elements and complete incidents

Video 



Step-by-Step Guide

1. In Web Responder, select the Responder Module and then Command Setup.






2.  In Command Setup, select Radio Frequency.






3.  Select "+ Radio Frequency"






4A.  Enter Radio Frequency Name.
4B.  Enter a Description.
4C.  Select Create.






5.  Radio Frequency can be edited by selecting the Pencil icon.






6.  Radio Frequency can also be Archived by selecting the File Box icon.





7.  Once Archived, a Radio Frequency can be made active again by selecting the Checkmark




Best Practices

Frequency Naming:

  • Use clear, descriptive names that indicate the frequency's purpose
  • Follow your department's radio communication protocols
  • Include channel numbers or identifiers when applicable
  • Consider using standardized naming conventions across all frequencies

Description Guidelines:

  • Provide detailed information about when and how the frequency should be used
  • Include any special protocols or restrictions
  • Note if the frequency is for specific incident types or operational areas
  • Add contact information or coordination requirements if applicable

Organization and Management:

  • Regularly review frequency list for accuracy and relevance
  • Archive unused or outdated frequencies rather than deleting them
  • Coordinate with dispatch and other agencies when creating shared frequencies
  • Keep active frequency list manageable and focused on commonly used channels

Integration with Command Templates:

  • Assign appropriate default frequencies to command templates based on incident type
  • Consider having backup or secondary frequencies available
  • Ensure frequency assignments align with your department's incident action plans

Troubleshooting & FAQs

Q: Why can't I see a radio frequency I created in my command template options?
A: Only active (non-archived) radio frequencies appear in template selection lists. Check if the frequency was accidentally archived and reactivate it if needed.

Q: Can I delete a radio frequency permanently?
 A: The system uses archiving instead of permanent deletion to maintain data integrity. Archived frequencies can always be reactivated if needed in the future.

Q: What happens to command templates that use a radio frequency I archived?
A: Command templates retain their frequency assignments even if the frequency is archived. However, you may want to edit affected templates to select an active frequency.

Q: Can multiple command templates use the same radio frequency?
A: Yes, radio frequencies can be shared across multiple command templates. This is useful for common operational frequencies used across different incident types.

Q: Is there a limit to how many radio frequencies I can create?
A: The system doesn't impose a strict limit, but it's best practice to maintain a manageable number of active frequencies that align with your department's actual communication needs.

Q: Can I change a radio frequency while an incident is active?
A: Yes, radio frequencies can be changed within the command board during active incidents, regardless of the template default setting.


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