What - Introduced Advanced Data Insights Dashboards, a premium enhancement within the Dashboards module that delivers industry-specific analytics for Fire and EMS agencies through pre-built, interactive visualizations with filters, tabbed views, and customizable date ranges, supported by a nightly data refresh for consistent performance and compliance reporting.
Why - This enhancement provides deeper visibility into operational performance and compliance trends, enabling agencies to make more informed decisions using standardized, easy-to-navigate analytics beyond the capabilities of standard dashboards.
How -
Navigate to First Due Logo > Dashboards Module
Select Dashboards or Dashboard List
Click Select Dashboard and choose a dashboard labeled Advanced Data Insights
Use Tabs within the dashboard to switch data views
Apply Filters and adjust Date Range at the top of the dashboard
Use available options to Refresh, Download, or Copy Data
Note: Data reflects a nightly refresh (24-hour cycle), not real-time
Note: Access requires Dashboards permissions and the Advanced Data Insights upgrade
Use Case - Command staff or supervisors can review Fire or EMS dashboards to analyze trends over a selected timeframe, apply filters for specific incident types or units, and leverage standardized visual reports to monitor performance metrics and support data-driven operational decisions.
Improved Viewport Selection Labels
What - Updated the viewport selection controls by renaming options to Desktop and Mobile for clearer identification of screen sizes during dashboard creation, along with an improved UI design that increases visibility and usability of the selection buttons.
Why - This change reduces confusion when configuring dashboards for different screen sizes and enhances the user experience by making viewport options more intuitive and easier to locate.
How -
Navigate to the dashboard editor within the Dashboards Module
Locate the Viewport Selection controls
Select either Desktop or Mobile to define the layout you are creating
Note: Updated button styling improves visibility and accessibility within the editor
Use Case - A user configuring a dashboard can quickly select Desktop or Mobile to ensure layouts are optimized for the intended device, improving usability and consistency when dashboards are viewed across different screen sizes.