Purpose Statement

The Inspection Timer helps users track elapsed time during an inspection, maintain a clear audit log of timer activity, and document adjustments made throughout the inspection process. This supports more accurate time tracking, improves transparency, and provides a record of on-site and off-site inspection activity.

Background Information

The Inspection Timer is enabled at the inspection type level. Once enabled, users can start timing when they enter an inspection and confirm they are on site. From within the inspection, users can record the timer status, pause or reset the timer, review the audit log, edit or delete time log entries, and manually add or subtract time with a reason.

The timer also supports related actions such as emailing, printing, and adding the timer log to the report. This is useful for agencies that need better visibility into inspection duration and activity history.

Required Permissions

Users will need access to the Inspections module and permission to view or edit inspection types and inspection records.

• Edit Inspection Types
• View Inspections
• Edit Inspections

Video

Step-by-Step Guide
 

1. Enable the Inspection Timer for an Inspection Type

• Navigate to Inspections
• Open the appropriate Inspection Type
• Locate the Inspection Timer toggle
• Turn the toggle on to enable the timer
• Can enable Edit Auto Events (see the KBA for more information)

2. Open an Inspection Using the Enabled Inspection Type

• Navigate to an inspection record
• Select the inspection type with the timer enabled
• Review the onsite confirmation modal

3. Confirm the Inspection Is Starting On Site

• Click Confirm
  • Starts the timer as onsite
• Click Cancel
  • Starts the timer but does not mark you as onsite

4. Save the Inspection After the Timer Starts

• Click Save
• This will:
  • Preserve inspection progress
  • Record the timer status
  • Create an audit log entry

5. Review Timer Controls

• Locate the timer display
• Note:
  • Tracks hours, minutes, and seconds (seconds not always visible)
• Available controls:
  • Reset
  • Pause
  • View Log

6. Open, Review, and Manage the Timer Log

• Click View Log
• Review:
  • Reason
  • Date
  • Time
  • Elapsed time
  • Onsite
  • Status
• Expand entries to see detailed time
• Scroll to view additional columns
• Update On Site status as needed
• Edit entries to adjust time or status
• Delete incorrect entries

7. Add, Edit, or Delete Manual Time Adjustments

• Enter time adjustment
• Complete required fields:
  • Date and time
  • Reason (e.g., Code Research)
  • On Site status
• Click Add
• Locate the new entry in the log
• Update:
  • On Site status if needed
• Use:
  • Edit option to modify
  • Delete to remove

8. Email, Print, Add to Report, and Exit

• Use Email:
  • Send to inspection contact
  • Option to CC yourself
  • Add additional email addresses
• Use Print for a physical copy
• Use Add to Report to include in inspection documentation
• Click X to close the log
• Confirm updated time reflects in timer

Best Practices

• Save immediately after starting the timer
• Confirm correct inspection type before starting
• Always include clear reasons for time adjustments
• Review logs before completing reports
• Use On Site status consistently
• Remove incorrect entries promptly

Troubleshooting & FAQs

The onsite prompt did not appear.

• Verify the Inspection Timer is enabled on the inspection type

The timer is not updating.

• Ensure the inspection was saved after starting

Why do I have to confirm again after pausing?

• This is expected behavior when resuming the timer

Can I edit time entries?

• Yes, through the View Log option if the Edit Auto Events is toggled on for this type of Inspection

Can I manually add time?

• Yes, using the add/subtract time feature with a reason

Can I send the timer log?

• Yes, via email if a contact is assigned

Can I include this in reports?

• Yes, use Add to Report