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Inspections List: Bulk Delete, Download & Sync

Purpose Statement

This article explains how to bulk delete inspections, download inspections to a device cache for offline use, and manage sync status issues within the Inspections module. These tools help streamline inspection management, improve offline accessibility for field personnel, and ensure inspection data syncs properly between devices and the First Due platform.

Background Information

The Inspections List provides administrative and operational users with bulk management tools for handling multiple inspections simultaneously. Users can:

  • Bulk delete inspections that are no longer needed
  • Download inspections to a mobile device or tablet for offline completion
  • Monitor and troubleshoot sync status issues

These features are especially useful for field inspectors working in areas with limited connectivity or agencies managing high inspection volumes.

Only inspections in certain statuses are eligible for deletion or offline download actions.

Required Permissions

Users may require the following permissions to perform these actions:

  • Inspections Module Access
  • View Inspections
  • Edit Inspections
  • Delete Inspections
  • Mobile/Offline Inspection Access
  • Sync Management Permissions

Permissions may vary by agency configuration and user role.

Video

Step-by-Step Guide
 

Bulk Delete Inspections

  1. Navigate to Inspections → Inspections List.
  2. Note that bulk delete functionality is only available in the Inspections List and not within My Inspections.
  3. Open the filter panel using the filter chevron/down arrow.
  4. Under Inspection Status, select one or more of the following statuses:
    • In Progress
    • Cancelled
    • Scheduled
  5. Click Apply to activate the filters.
  6. Select the inspections you want to delete by:
    • Checking individual inspections, or
    • Using the top checkbox to select all inspections displayed on the current page
  7. Review the total selected inspections before proceeding.
  8. Click Delete in the bulk actions menu.
  9. Confirm the deletion when prompted.

Inspections that are deleted are not able to be recovered.

Download Inspections to Device Cache

  1. Navigate to Inspections → Inspections List.
  2. Open the filter panel.
  3. Under Inspection Status, select:
    • In Progress
    • Scheduled
  4. Filter inspections assigned to yourself if needed.
  5. Click Apply.
  6. Select the inspections you want available offline on your device.
  7. Click the Download option in the bulk actions menu.
  8. The selected inspections will download to the current device cache.
  9. Once downloaded, a phone or tablet icon will appear in the Sync Status column indicating the inspection is stored locally.

If a user plans on performing Inspection while Offline, this feature provides the ability to download the data to the device cache. These inspections will be available offline, and users can access and complete the occupancy, contacts, checklist, and signatures sections without an internet connection. These reports will automatically sync when an internet connection is reestablished.

 

Remove Inspections from Device Cache

  1. Locate downloaded inspections in the list.
  2. In the far-right action column, click the option to remove the inspection from the device cache.
  3. Once removed, the inspection returns to online-only status.

 

Re-Sync Individual Inspections

  1. Locate the inspection with sync issues or one requiring a manual re-sync.
  2. Click the sync/re-sync icon associated with that inspection.
  3. The system will attempt to upload or download the inspection data again.

 

Verify Sync Status Issues

  1. Navigate to the filter panel within the Inspections List.
  2. Locate the Sync Status filter.
  3. Select inspections showing upload or download issues.
  4. Click Apply.
  5. Inspections with sync problems will display a cloud icon instead of the downloaded device icon.
  6. Review the sync issue count displayed on the cloud icon.
  7. Select affected inspections.
  8. Click the bulk sync/re-sync option to attempt synchronization again.

Best Practices

  • Download inspections before leaving areas with reliable internet access.
  • Only download inspections actively being worked in the field.
  • Regularly sync inspections to prevent data conflicts.
  • Remove completed inspections from device cache to reduce device storage usage.
  • Review sync status daily to identify failed uploads or downloads early.
  • Double-check selected inspections before using bulk delete actions.

Troubleshooting & FAQs

Why can’t I delete an inspection?

Only inspections with the following statuses can be deleted:

  • In Progress
  • Cancelled
  • Scheduled

Completed or finalized inspections cannot be bulk deleted.

Why is bulk delete unavailable in My Inspections?

Bulk delete functionality is only supported within the main Inspections List view.

What does the phone or tablet icon mean?

The inspection has been downloaded and stored locally on the current device for offline access.

What does the cloud icon indicate?

The cloud icon indicates a sync issue occurred during upload or download.

How do I fix sync issues?

Select the affected inspections and use the re-sync option to retry synchronization.

Will removing an inspection from cache delete it from the system?

No. Removing from cache only deletes the local offline copy from the device. The inspection remains stored in First Due.