Purpose Statement
The General Settings within the Events and Activities Setup allow agencies to configure foundational options that control how events are created, tracked, and managed within the system. These settings impact payroll tracking, timekeeping, system behavior, and apparatus display preferences.
Configuring these options ensures accurate compensation tracking, streamlined event management, and alignment with your agency’s operational workflows.
Background Information
The Events and Activities Module is used to manage department events such as public education events, standbys, details, community outreach, and other non-incident activities.
The General Settings section controls system-wide behaviors for:
Payroll and stipend tracking
Time Clock functionality
Default scheduling times
User inactivity handling
Apparatus display preferences
Some settings apply across multiple modules:
Payroll Summary is also available in:
Incident Documentation Module
Training Module
Activity Types are configured in the Personnel Module Setup because they apply across Events, Incidents, and Training.
Certain features, such as Time Clock Enablement, require additional modules (Scheduling and Time Clock) to be active.
Required Permissions
To configure General Settings for Events and Activities, users should have:
Admin-level permissions
Access to:
System Configuration / Setup
Events and Activities Module Settings
Personnel Module Setup (for Activity Types)
Scheduling Module (if using Time Clock)
Time Clock configuration permissions
If Time Clock or Scheduling options are not visible, verify that:
The modules are enabled for your agency
The user role includes appropriate configuration permissions
Video
Step-by-Step Guide
Step 1: Navigate to Events and Activities Setup
Log in to First Due.
Select Events and Activities.
Navigate to Setup
Open the General tab.
Step 2: Enable Payroll Summary (Optional)
Locate the Enable Payroll Summary toggle.
Turn the toggle On to activate payroll tracking within events.
When enabled:
A Payroll Summary tab will appear during event creation.
Users can track:
Stipends
Event compensation
Volunteer pay
Payroll Summary becomes available within the Events and Activities Module.
Important Notes:
Payroll Summary is also accessible in:
Incident Documentation
Training Module
Activity Types used for payroll must be configured under:
Admin → Personnel Module Setup → Activity Types
Step 3: Enable Time Clock for Events (Optional)
Locate Time Clock Enablement.
Toggle the feature On to allow users to clock in for events.
When enabled:
Users can clock in/out of events using First Due’s Time Clock functionality.
Requirements:
Scheduling Module must be enabled.
Time Clock functionality must be enabled.
Proper permissions must be assigned to users.
If either module is not enabled, this feature will not function.
Step 4: Set the Default Start of Day
Locate the Default Start of Day setting.
Select the desired default start time.
Choose from 15-minute increments (e.g., 06:00, 06:15, 06:30).
This setting:
Establishes the default start time when creating new events.
Helps standardize scheduling across the organization.
Step 5: Configure Event Inactive Time
Locate the Event Inactive Time setting.
Set the desired inactivity threshold.
This determines:
How long a user can remain inactive before being removed from specific sections of the Events and Activities Module.
Important:
This does not log the user out of First Due.
It only removes them from the active area within the Events module.
This helps prevent:
Stale sessions
Inaccurate participation tracking
Conflicts in collaborative event management
Step 6: Configure Associated Apparatus Display
Locate the Associated Apparatus Display setting.
Choose how apparatus will appear when linked to an event:
Apparatus Name
Associated Dispatch Unit
This setting controls:
How apparatus are displayed within event records.
How users identify assigned resources.
Choose the option that aligns with:
CAD integration naming conventions
Internal fleet identification standards
Operational preference
Best Practices
Enable Payroll Summary if your agency tracks stipends, overtime, or volunteer compensation.
Standardize Activity Types in the Personnel Module to maintain consistent reporting across:
Events
Incidents
Training
Confirm Scheduling and Time Clock modules are fully configured before enabling Time Clock for events.
Set a Default Start of Day that aligns with shift change times.
Use Event Inactive Time to prevent long-open sessions during large or multi-user events.
Align apparatus display settings with how personnel commonly reference units (e.g., Engine 1 vs. E1).
Avoid:
Enabling Time Clock without proper module setup
Overlooking Activity Type configuration when using Payroll Summary
Setting inactivity timers too short, disrupting active event management
Troubleshooting & FAQs
Payroll Summary tab is not appearing during event creation
Verify the Enable Payroll Summary toggle is turned on in:
Admin → Module Setup → Events and Activities → General.
Confirm that Activity Types are configured in:
Admin → Personnel Module Setup → Activity Types.
Ensure the user has appropriate permissions to view and manage payroll-related features.
Have the user log out and back in if changes were recently made.
Time Clock option is not available
Confirm the Scheduling Module is enabled for your agency.
Confirm Time Clock functionality is enabled.
Verify the user has Time Clock permissions assigned.
If the toggle is enabled but functionality is not working, review Scheduling and Time Clock configuration settings.
Users are being removed from an event unexpectedly
Review the Event Inactive Time setting in the General tab.
Increase the inactivity duration if users are actively working in the module for extended periods.
Remind users that inactivity removal does not log them out of First Due; it only removes them from the event section.
Apparatus names are displaying differently than expected
Check the Associated Apparatus Display setting in the General configuration.
Confirm whether the agency preference is:
Apparatus Name (internal naming convention), or
Associated Dispatch Unit (CAD-based unit name).
Verify CAD integrations are syncing correctly if dispatch unit names appear inaccurate.
Time Clock is enabled but users cannot clock in to events
Confirm the event is properly created and saved before attempting to clock in.
Verify the user is assigned to the event if your configuration requires assignment.
Ensure there are no conflicts with Scheduling rules or overlapping shifts.