Setup
Web Responder: Station View
Purpose To explain the setup and functionality of a Station View. Station View provides a "First Due Station Monitor" that can be set up as a static display that scans through incident details or displays new incident information as it becomes ...
Mobile and Web Response: Firefighter/Unit Statusing
Purpose To explain how to set up and utilize Firefighter/Unit Statusing through the Mobile App and Web Responder V2. NOTE: Statusing provides tracking on the Mobile App and Web Responder and times for First Due NFIRS reports only. Any status change ...
iOS - Setting up the Mobile App - Part 1: Downloading and Settings
Purpose To provide guidance on installing and setting up the First Due Mobile app (iOS). NOTE: This is part 1 of 2 on Setting Up the Mobile App (iOS) . This article explains how to install and set up the First Due App for iOS devices and configuring ...
Web Responder: Adding or Editing account wide Outside Resources
Purpose To demonstrate adding or editing Outside Resources for the mobile app. Outside Resources are website bookmarks to be utilized inside the mobile First Due app. INFO: Outside Resources added through the web will populate under RESOURCES for all ...
Web Responder: Responder Status Setup
Purpose To explain how to setup the Responder Status mapping buttons (if applicable). Video Directions 1. Navigate to Response module. 2. Click on Setup. 3. Select the Responder Status tab. 4. From the Responder Status dropdown you can select what ...
Setting up Unit Tracking
Purpose To walk through the process of setting up Unit Tracking. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that First Due is running on, whether a tablet or phone, is what is actually being tracked, not the ...
Android - Setting Up the Mobile App - Part 2: User Preferences
Purpose To provide guidance on setting up the First Due mobile app User Preferences (Android). Video Installation and Setup Continued from KBA: Setting Up the Mobile App (Android) - Part 1: Install / Setup / Notifications & Alerts Open the Mobile App ...
Android - Setting Up the Mobile App - Part 1: Install / Setup / Notifications & Alerts
Purpose To provide guidance on installing and setting up the First Due mobile app. Video Installation and Setup Download and install the First Due app from the Google Play Store. Next, log in to First Due. Please check with your local First Due ...