First Due Client Knowledge Base | Hydrant Work Order Boards

Hydrant Work Order Boards
Hydrant Work Order: Creating a New Work Order
Purpose The purpose of the article is to inform users how and where to create a new work order for a hydrant within First Due. Video Locations to Create a Work Order 1. From the Responder View select on which hydrant then select the Create Hydrant ...
Hydrant Work Orders: General Navigation
Purpose The purpose of this article is to inform users how to navigate Work Order Boards in the First Due Hydrants Module. Video Directions 1. Navigate to Hydrants and select Hydrant Work Order Boards. 2. Use the Service Board dropdown to select the ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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