Purpose Statement

• Configure and manage the Job Board feature that allows personnel to view and apply for available shift vacancies and assignments within the Fire/EMS scheduling system

Background Information

• The Job Board provides a centralized location for personnel to view available shifts, vacancies, and special assignments that need to be filled
• This feature enhances shift coverage by giving personnel visibility into open positions and allowing them to proactively apply for additional work opportunities
• Common use cases include posting overtime shifts, vacation coverage needs, special event assignments, and training opportunities
• The system integrates with existing notification preferences to keep personnel informed of new postings based on their preferences
• Job Board functionality helps reduce administrative burden while improving shift fill rates and personnel engagement

Required Permissions

• Access Scheduling
• Access Setup

Video 

How to Configure Job Board Settings

Access Job Board Configuration

• Click on Scheduling from the main navigation menu
• Select Setup from the Scheduling submenu
• Click on Call Shift Rules to access the rules configuration
• Select Job Board to open the Job Board settings panel
  

Enable Job Board Feature

• Locate the Job Board enable toggle within the settings
• Enable the Job Board to activate the feature for your department
• This makes the Job Board accessible to end users for viewing and applying to posted vacancies
  

Configure Notification Settings

• Determine how you want to notify end users of new job postings
• Choose from available notification frequency options:
  • Every time a vacancy is posted: Sends immediate notifications for each new posting
  • Daily: Sends consolidated daily notifications with all new postings from that day
• Select the option that best fits your department's communication preferences and posting volume
  

Save Configuration

• Click Save to apply all Job Board settings changes
• Ensure all configurations are properly saved before exiting the setup area
  

Best Practices

Notification Frequency Selection

• Choose "Every time a vacancy is posted" for departments with infrequent postings or urgent coverage needs
• Select "Daily" notifications for departments with high posting volume to prevent notification fatigue
• Consider your personnel's preference for immediate versus consolidated communications
• Monitor notification effectiveness and adjust frequency based on response rates and feedback

Implementation Considerations

• Communicate the Job Board availability to all personnel when first enabling the feature
• Provide training on how to access and use the Job Board for viewing and applying to postings
• Establish clear policies for job posting criteria and application processes
• Ensure personnel understand the difference between Job Board postings and traditional call shifts

Ongoing Management

• Regularly review notification settings to ensure they remain effective for your department
• Monitor Job Board usage and posting fill rates to assess feature effectiveness
• Gather feedback from personnel on Job Board functionality and notification preferences
• Keep posting content clear and informative to maximize application rates

Common Mistakes to Avoid

• Don't enable notifications without first communicating the change to personnel
• Avoid setting notification frequency that doesn't match your actual posting patterns
• Don't forget to save configuration changes before exiting the setup area
• Ensure Job Board policies align with existing shift assignment and overtime procedures

Troubleshooting & FAQs

Configuration Issues

• If the Job Board doesn't appear after enabling: Verify the setting was saved properly and refresh the system
• For notification problems: Check that notification frequency is set and personnel have current contact information
• When settings don't save: Ensure you have proper permissions and try saving again

User Access Problems

• If personnel can't access the Job Board: Verify the feature is enabled and users have appropriate permissions
• For missing notifications: Check notification frequency settings and user notification preferences
• When postings don't appear: Ensure postings are properly published and the Job Board is functioning correctly

Frequently Asked Questions 

1. Q: Can different types of postings have different notification settings?
   
1. A: No, the notification frequency applies to all Job Board postings system-wide
   
2. Q: How does Job Board differ from regular call shifts?
   
1. A: Job Board allows personnel to proactively view and apply for openings, while call shifts typically involve direct outreach to personnel
   
3. Q: Can administrators post jobs directly to the Job Board?
   
1. A: Yes, administrators can create and manage Job Board postings through the scheduling interface
   
4. Q: What happens if multiple people apply for the same job posting?
   
1. A: Selection depends on your department's established procedures and ranking systems for shift assignments