In order to provide you with more detailed information on our updates we have broken the Release Notes down by module.
New Features
Messaging Module now a stand alone Module
What: The messaging is now its own Module and has been separated from the Scheduling Module.
Why: This allows for the Messaging module to become more feature robust and is no longer limited to scheduling module.
How: This New Feature live and no further action is required
Cross Client Messaging between Data Sharing Partners
What: This New Feature allows users to send messages to multiple agencies simultaneously, streamlining communication for multi-jurisdictional incidents and events.
Why: Allows for another facet of enhanced and seamless communication and notifications between agencies that are data sharing information within the First Due Platform.
How: To activate, Client must navigate to Client Data Sharing, and then find the agency to share messaging with and Select" Send and Receive" in the Messaging Column drop down.
Feature Enhancements
Messaging Permissions Split from Scheduling
What: Messaging permissions are now separated from the Scheduling Module and are contained within the Messaging Section in Roles and Permissions.
Why: This allows clients to access and set permission to the Messaging module now that the Messaging Module is no longer embedded as part of the Scheduling module.
How: This Feature enhancement is now active, no user configuration required.
Fixes
Messaging--Family SMS Notifications Not Delivered (Canadian Clients Only)
This fix resolves an issue where family SMS notifications were not being sent to registered phone numbers for users in Canadian production environments. While this feature functioned correctly in US deployments, Canadian clients reported consistent failures, preventing family members from receiving critical alerts when responders engage in incidents.
In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. New Features 1. A completed checklist may now be deleted from the Checklist History An option was to delete completed checks from ...
In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. Video Current iOS Version 5.8.4 Current Android Version 6.9.4 New Features (iOS) Fire Investigations Menu Integration What: Fire ...
Video <br> New Features 1. Setup Option for work order modal for inventory We added the ability to toggle the new work order modal for inventory. This allows you to choose whether or not you would like a Work Order to generate when failing an ...
In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. Video New Features 1. Overdue Medication Count Notifications To help ensure medication accountability and compliance, the system ...
Purpose To demonstrate how to initiate a message within the Messaging Module in First Due. Video Directions 1. Select the Messaging Module, then select Messaging. 2. This is the area to initiate a message. Messages can be sent to specific recipients ...