Release Notes - Messaging Module

Release Notes - Messaging Module

In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. 


New Features

Messaging Module now a stand alone Module
  1. What:  The messaging is now its own Module and has been separated from the Scheduling Module.
  2. Why:  This allows for the Messaging module to become more feature robust and is no longer limited to scheduling module.
  3. How:  This New Feature live and no further action is required






Cross Client Messaging between Data Sharing Partners
  1. What:  This New Feature allows users to send messages to multiple agencies simultaneously, streamlining communication for multi-jurisdictional incidents and events.
  2. Why: Allows for another facet of enhanced and seamless communication and notifications between agencies that are data sharing information within the First Due Platform.
  3. How: To activate, Client must navigate to Client Data Sharing, and then find the agency to share messaging with and Select" Send and Receive" in the Messaging Column drop down.


Feature Enhancements

Messaging Permissions Split from Scheduling
  1. What: Messaging permissions are now separated from the Scheduling Module and are contained within the Messaging Section in Roles and Permissions.
  2. Why: This allows clients to access and set permission to the Messaging module now that the Messaging Module is no longer embedded as part of the Scheduling module.
  3. How: This Feature enhancement is now active, no user configuration required.



Fixes

Messaging--Family SMS Notifications Not Delivered (Canadian Clients Only)
  1. This fix resolves an issue where family SMS notifications were not being sent to registered phone numbers for users in Canadian production environments. While this feature functioned correctly in US deployments, Canadian clients reported consistent failures, preventing family members from receiving critical alerts when responders engage in incidents.

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