Release Notes: Messaging Module

Release Notes: Messaging Module

Video



New Features

  • None


Feature Enhancements

  • Display Shared Partner and Partner Category Names in Messaging History

    • What: Enhances the “Send To” column in Messaging History to display partner and partner category names accurately, supporting both single and multiple client selections.

    • Why: Improves message traceability and clarity by showing exactly who received the message, supporting compliance and audit needs.

    • How: Filters recipients to show only partners with “send and receive” permissions, reflecting real message recipients in the history list.

    • Use Case: Administrators and users reviewing past messages can clearly see shared partners involved, aiding follow-up and accountability.





Fixes

  • SMS Replies not displaying in Messaging Module

    • This Fix corrected the issue where Messages sent via the Messaging module are successfully delivered via SMS to users; however, the SMS replies sent back by users are not being displayed in the system’s Messaging interface.

  • Message sent to wrong personnel

    • This fix resolves an issue where messages sent shortly after the department's Start of Day were incorrectly delivered to the prior day's personnel when using the Suppression Board filter. This fix ensures that messages sent after the Start of Day (e.g., 07:09 AM) are correctly routed to personnel scheduled for the current day, not the previous one.

  • Deletes Groups Still Appearing in Group List

    • When a group is deleted in the Messaging module, it is completely removed from the group list and no longer visible to users. This Fix prevents confusion by hiding deleted groups from the Messaging group list and ensures users only see active, valid groups when composing or managing messages.

  • Rotation Filter Enhancement--Messaging to only active users on Rotations

    • This fix updates the Messaging module to ensure that when the Rotation filter is used, only users with an active date range in the rotation are included as recipients. The Filters now will exclude inactive users in the rotation when sending messages using the Rotation filter and ensures messaging is sent only to currently active users based on their rotation start and end dates

  • Correct Recipient Selection When Qualifier, Group, and Rank Share Same Name

    • Fixes a bug where messages sent to a recipient named identically across Qualifier, Group, and Rank were incorrectly routed to the Group. Now the system accurately distinguishes the intended category. This ensures precise message delivery preventing miscommunication, especially in agencies with overlapping naming conventions.


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