Password Management - User Resetting Passwords

Password Management - User Resetting Passwords

Purpose

  1. To explain the steps to reset your password.


Video




Directions

  1. Select "Forgot your password?" from the main log in screen.






  2. Enter the email associated with your profile and select the Send password reset email button.






  3. Select the link contained in the email to reset your password. The reset link is good for 24 hours.





  4. Enter your new password, confirm your new password and select the Change password button.





    • Related Articles

    • Admin Resetting User Passwords

      Purpose To explain the steps for a local admin to reset a user's password. Related Articles Password Management - User Resetting Passwords Video Directions Navigate to Admin > Users. Search for the user by entering their ID, email, or name, then ...
    • Community Connect - Users - Managing User Passwords

      Purpose To demonstrate how to manually reset passwords for Community Connect user accounts (Commercial and Residential). Directions Navigate to Community Connect > Users. Locate the Users account by entering any information into the Advanced Search ...
    • Community Connect - Users Resetting Passwords

      Purpose This article is designed to show users how to reset Passwords for their Community Connect account. (Residential or Business). Directions Navigate to your Community Connect sign in page and select Forgot Password. Enter your Email Address and ...
    • Community Connect- Changing Your Residential Profile Password

      Purpose To explain how the Residential Community Connect user can change their passwords. Video Directions 1. Enter your email address associated with your Community Connect profile. 2. Enter your current password and select Sign in. 3. Click on the ...
    • Community Connect - Users - Adding a New User

      Community Connect: Adding a New User Video Purpose Statement This article outlines how to add a new user to the Community Connect module within First Due. This process allows administrators to quickly create user accounts and provide secure access to ...