Community Connect - Users Resetting Passwords

Community Connect - Users Resetting Passwords

Purpose

  1. This article is designed to show users how to reset Passwords for their Community Connect account. (Residential or Business).

Directions

  1. Navigate to your Community Connect sign in page and select Forgot Password.





  2. Enter your Email Address and select Send password reset email.






  3. Open the Email you receive and select the hyperlink to reset your Password.








  4. Enter your Password, confirm your Password the select Change Password.





  5. If you do not receive the Password Reset Email check your Spam folder.  If you still have not received the Password Reset Email return to the password reset page and select the "I didn't receive the email" hyperlink.






    Password Reset Hyperlinks are only good for 24 hours.




    • Related Articles

    • Community Connect - Managing Residential and Commercial User Passwords

      Purpose To demonstrate how to manually reset passwords for Community Connect user accounts (Commercial and Residential). Directions Navigate to Community Connect > Users. Locate the Users account by entering any information into the Advanced Search ...

    • Community Connect - Frequently Asked Questions

      Purpose To answer frequently asked questions about Community Connect Can a Public Safety official edit a user's information? The security of all users' information is very important. Your public safety department's access to your information is ...

    • Community Connect - Managing Your High Hazard Community Connect Profile (Commercial)

      Purpose To help you set up your Community Connect profile. Background Community Connect is an excellent way to share important information with first responders. The more information you provide, the better they can respond in the event of an ...

    • Community Connect - Managing Your Community Connect Profile (Residential)

      Purpose To help you set up your Community Connect profile. Background Community Connect is an excellent way to share important information with first responders. The more information you provide, the better they can respond in the event of an ...

    • Creating your Community Connect account

      Purpose To provide guidance on how to create a Community Connect Profile for your residence property. Video Directions Creating accounts is quick and easy. Direct the resident to your department's Community Connect landing page to begin registration, ...