iOS - Setting up the Mobile App - Part 2: User Preferences

iOS - Setting up the Mobile App - Part 2: User Preferences

Purpose

  1. To provide guidance on installing and setting up the First Due Mobile App - User Preferences

NOTE: This is part 2 of 2 on Setting Up the Mobile App (iOS) .
This article explains how to configure  User Preferences for the First Due App including setting the alert ringtone, additional settings for notifications, zoom levels and more. Please see Part 1 for details on installing the app, setting up the app, and configuring notifications.

User Preferences


15. Next, head over to App Settings.





16.  First up is  Alert Ringtone. There are at least twenty to choose from!

17.   Notifications defaults to "on", but you can always slide it to "off" and select either "Permanently" or a "Select Date" to set specific date/time range to temporarily suppress notifications. You can always move the slider back to "on" anytime.




18.  If you enable  Dispatch Persistence Time (18a), you can then decide  how long dispatch notifications are stored on the app (18b).

                    
                

19.  When Repeat Alerts is enabled, the system will continue to sound an alert and display a banner every minute until the incident is opened.

20.  By selecting  Open on Incident List,  the app will always open on the incident list instead of the map.

21.  Selecting  Show Closed Dispatches on Incident List will show closed incidents on the incident list.




22.  Selecting  Show All Incidents on Map will show all incidents (based on user filters) on the map.

23.  Quick Routing Map enables you to choose the app that opens, Google Maps or Apple Maps, when the user selects Quick Route.

         


24.   Zoom Level Settings are where you can select the zoom level specific map layers appear. Simply tap and drag the layer to the zoom level you wish it to appear on your map within the app.

                





25.  Map Marker Size is where the user can set what size they would like Hydrants, Occupancy Markers and Pre-Plan Units to show.

26.  Default Station enables you to set the default station that you are responding to when you select "To Station" status. If you leave this off, you can choose which station you are responding to when selecting the "To Station" status.

27.  Selecting  Autoroute to Call will draw the route to the incident within the First Due app (the First Due App does not provide turn by turn directions, your mapping app will take care of turn-by-turn).

28.  By selecting  Show Vehicle/Responder Locations, you will be able to see all other responding vehicles/personnel responding to incident via the First Due app.




29.  By selecting  Share My Location, other responding vehicles and personnel will be able to see your location on the map when responding to the station or incident.

30.  When enabling this feature, you can set the duration for sharing your location from  5 minutes (default) up to 30 minutes in five minute increments.

     

You made it...nice job! You're now ready to start using the First Due app for iOS.

    • Related Articles

    • Android - Setting Up the Mobile App - Part 2: User Preferences

      Purpose To provide guidance on setting up the First Due mobile app User Preferences (Android). Video Installation and Setup Continued from KBA: Setting Up the Mobile App (Android) - Part 1: Install / Setup / Notifications & Alerts Open the Mobile App ...

    • Learning Plan - iOS: Installing and Setting Up the First Due Mobile App

      Purpose To provide a learning plan for users and local trainers on installing and setting up the First Due Mobile App for iOS. Guidance This learning plan organizes relevant knowledge base articles into a logical order for learning and teaching First ...

    • iOS - Setting up the Mobile App - Part 1: Downloading and Settings

      Purpose To provide guidance on installing and setting up the First Due Mobile app (iOS). NOTE: This is part 1 of 2 on Setting Up the Mobile App (iOS) . This article explains how to install and set up the First Due App for iOS devices and configuring ...

    • iOS - Configuring Devices to Auto-Update the First Due Mobile App

      Purpose To explain setting an iOS device to auto-update the First Due mobile app. We update our mobile response app on a regular basis to improve functionality and add feature enhancements. Stay up to date with system changes by reviewing the Release ...

    • Mobile App: Car Play

      Details When connected to a vehicles CarPlay, First Due will route user to the incident. Instructions Connect mobile device to your vehicles CarPlay. Select on the First Due app from CarPlay screen. The app opens on an Incidents page. Using the Blue ...