Documenting People Involved/Property Owner

Documenting People Involved/Property Owner

Purpose Statement

  1. This article explains how to document individuals involved in a fire incident, including identifying a property owner and collecting key contact and insurance information.

Background Information

The People Involved section of a Fire Incident Report enables users to document individuals affected by or connected to an incident. This includes civilians, property owners, and others who may be listed in the occupancy record. Collecting this information is essential for incident follow-up, reporting, and insurance coordination.

Video



Step-by-Step Guide


Step 1: Navigate to the People Involved Section
  • From within a Fire Incident Report, go to the People Involved section.


Navigate to the people involved from within a fire report



Step 2: Indicate No People Involved
  • Click the No People Involved icon to record that no individuals were associated with the incident.


this icon will allow you to document the people involved section was not recorded



Step 3: Add a Person or Property Owner
  • Click + Add to begin documenting individuals involved in the incident.





4. Add from Occupancy Record
  1. Use the Occupancy icon to add people associated with the occupancy record.


this icon will allow you to add from the occupancy record



5. Select Person(s) from Contact List
  1. In the contact list, use the checkboxes to select the person or people involved.
  2. Click Save.


From the contact list select on the person or persons using the check box then select save



6. Edit the Person’s Record
  1. If added from the occupancy record, click the pencil icon in the Actions column to open the Person Involved modal.


If added from occupancy record you will need to select the pencil icon to begin documenting



7. Identify Person Type and Property Ownership
  1. On the General Info tab:
    • Set Involved Person to Civilian.
    • Use the Property Owner toggle to indicate whether the person is the property owner.


from the general info tab select civilian from the involved person



8. Enter Personal Information
  1. Fill in relevant personal details, such as:
    • Name
    • Age
    • Date of Birth
    • Gender



Gather all pertinent personal information



9. Enter Contact Information
  1. Enter all relevant contact information, including:
    • Phone numbers
    • Email addresses
    • Mailing or physical address



enter any pertinent contact information



10. Add Phone Numbers
  1. Use the Phone Number modal to input one or more phone numbers.

    1. Select Contact Type (e.g., Mobile, Home, Work).
    2. Indicate Primary or Preferred using toggles if needed.


When adding phone numbers use the modal to enter information



11. Enter Address Information
  1. Select or add the address associated with the person.
  2. From the selected address row, click to edit.


select on the address you wish to enter information



12. Fill in Address Details
  1. Input the following address details as needed:
    1. Contact Type
    2. Phone Number
    3. Street Address
    4. City
    5. State
    6. Zip Code
  2. Use toggles to indicate yes or true statement.



From the selected address enter any pertinent information



13. Add Insurance Information
  1. Click + Add under the Insurance section.





14. Complete Insurance Fields
  1. Required insurance fields include:
    1. Insurance Company Name
    2. Policy Number
    3. Phone Number
You can also upload an image of the insurance card using the upload field.


enter all pertinent insurance information

Best Practices

  1. Always verify and confirm property ownership with the individual when applicable.
  2. Use the occupancy link when possible to reduce manual entry.
  3. Ensure all required insurance fields (marked with an asterisk *) are completed for validation.
  4. Use detailed contact types and toggles to improve accuracy in reporting.

Troubleshooting & FAQs

What if no individuals were involved?
  • Use the No People Involved icon to document this explicitly.
Can I add more than one contact per person?
  • Yes. You can enter multiple phone numbers, addresses, and insurance entries.
What if the person is not listed in the occupancy record?
  • Use + Add to manually enter their details.




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