This video is your all-in-one guide to using the Business Portal as a Service Provider. It’s like a friendly tour that shows you how to do everything—step by step!
You’ll learn how to:
Buy ITM Credits – So you can pay for your reports.
Create and Submit ITM Reports – Like filling out a form to tell the fire department what you inspected.
Add New Locations – If the place you worked on isn’t in the system yet.
View and Edit Reports – Check your work or fix something if it gets sent back.
Update System Status – Mark things like “fixed” or “still broken” after your inspection.
Manage Your AHJs – Work with more than one fire department if you do jobs in different cities.
Manage Your Users – Add your coworkers so they can help too.
Purpose Statement This article guides service providers through the process of activating their account in the First Due Business Portal. This ensures access to inspection, testing, maintenance, and permit request functionalities, streamlining ...
Purpose To demonstrate the different locations to start a Service or Flow Test of a Hydrant within First Due. Video Directions 1. From the Hydrants List: Using the advance search to filter the list or from saved views, from the actions columns select ...
Purpose The purpose of this article is to inform users how to utilize First Due's swap feature to relocate equipment when an apparatus is placed out of service. Idea: The apparatus swap feature is a useful tool to allow users to relocate equipment ...
Purpose Statement This article outlines how administrators can configure default settings for hydrant flow testing and service status within the Hydrant module. These defaults streamline data entry, ensure consistency, and support operational ...
Purpose Hydrant service inspection results. Relationships v_hydrant_service: Many-to-One (N:1) Many results link to one service record Referenced through hydrant_service_id v_hydrant: Many-to-One (N:1) Many results link to one hydrant Referenced ...