A Service Provider's perspective. What you need to Know!

A Service Provider's perspective. What you need to Know!

First Due Academy: Business Portal 101

"A Service Provider's perspective. What you need to Know"

This video is your all-in-one guide to using the Business Portal as a Service Provider. It’s like a friendly tour that shows you how to do everything—step by step!

Info
You’ll learn how to:
  1. Buy ITM Credits – So you can pay for your reports.
  2. Create and Submit ITM Reports – Like filling out a form to tell the fire department what you inspected.
  3. Add New Locations – If the place you worked on isn’t in the system yet.
  4. View and Edit Reports – Check your work or fix something if it gets sent back.
  5. Update System Status – Mark things like “fixed” or “still broken” after your inspection.
  6. Manage Your AHJs – Work with more than one fire department if you do jobs in different cities.
  7. Manage Your Users – Add your coworkers so they can help too.





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