First Due Client Knowledge Base | Getting Started - Scheduling

Getting Started - Scheduling
Daily Roster Information
Purpose To explain the Daily Roster version of the Scheduling Module. How do I know if I have Daily Roster? On the Shift Board, can you see the Off Roster section, or do have the ability to see Events on the Shift Board? If you do not see the Off ...
Getting Started Guide – Scheduling
Getting Started Guide – Scheduling – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

First Due Client Knowledge Base | Getting Started - Scheduling | Knowledge Base