First Due Client Knowledge Base | Pre-Plans Map

Pre-Plans Map
Pre-Plan Map Overview
Purpose To provide an overview of navigation and actions available from the Pre-Plans Map. Video Directions 1. Click on Pre-Plans Map via the Pre-Planning Module. 2. Primary occupancies, ground level units & annotations, and hydrants will be visible ...
Managing Occupancy Markers or Address Points
Purpose To detail the process of creating and managing Occupancy Markers and Sub-Occupancy Markers or address points. Video Process Moving an Occupancy Marker The green Occupancy markers on each address can be moved to a more appropriate location by ...
Managing ArcGIS Layers
Purpose To explain how to manage ArcGIS layers in First Due. Navigation After logging in to your First Due account, select the ArcGIS button in the lower left section of the page. The map layer will switch from Google Maps to ArcGIS. Next, select the ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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