First Due Client Knowledge Base | Expiring Items

Expiring Items
Expiring Items - Pre Plans
Purpose To provide an overview of expiring pre plan items. Video Directions 1. Select "Set Expiration". 2. Select the expiration date. 3. Selecting user review will require a user to confirm removal of the unit prior to the unit disappearing from the ...
Temporary Pre-Plan Units
There are certain conditions that may be temporary, but should be included on a Pre-Plan such as blocked access, hoarding situations, temporary fire department connections, etc. When adding these units to a pre-plan, users can set an expiration date ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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