ITM for Departments (AHJ's)
ITM Reports - Inspection Reminders
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to send Inspection reminders to Property Owners and Service Providers submitting ITM Reports. Video: Instructions: 1. Click on ITM. 2. Click on ITM Reports. 3. Filtering allows ...
Business Portal - Accounts
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to view Business Portal Accounts of service providers submitting ITM Reports to your agency. Video: Instructions: 1. Click on Business Portal. 2. Click on Business Portal ...
ITM Setup: Reference Documentation
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to manage your Reference documents within your ITM Setup. Video: Instructions: 1. Click on ITM. 2. Click on ITM Setup. 3. Click on Reference Documentation. Reference area ...
ITM Setup: General Area
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to manage General area within ITM Setup. Video: Instructions: 1. Click on ITM. 2. Click on ITM Setup. 3. Click on General. The General Area of the Setup within ITM will allow ...
ITM Reports - Resolve and make changes to ITM Reports
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to resolve or make changes to Initial System Status on ITM Reports. Video: Instructions: 1. Click on ITM. 2. Click on ITM Reports. 3. Click on "Filter". 4. For this example, we ...
ITM Reports - Compliance Checks
Purpose: The purpose of this Knowledge Base Article is to demonstrate how Compliance Checks are created for ITM Reports and review the process for Inspectors. Video: Instructions: 1. Click on ITM. 2. Click on ITM Reports. 3. Click on Filter to pare ...
ITM Field Management
Purpose: The purpose of this Knowledge Base Article is to demonstrate Field Management options for ITM Reports. Video: Instructions: 1. Click on Admin. 2. Click on Field Management. 3. Click on highlight. 4. Utilizing the Field Name filter type in: ...
ITM Reports - Verifying new locations
Purpose: The purpose of this Knowledge Base Article is to demonstrate how to approve or reject new locations added by Service Providers submitting ITM Reports. Video: Instructions: 1. Click on ITM. 2. Click on ITM Reports. 3. Click on Filter. 4. ...
ITM Setup: ITM Reports
Purpose: The purpose of this Knowledge Base Article is to demonstrate setup options for ITM Reports Video: Instructions: 1. Click on ITM 2. Click on ITM Setup 3. Setup area allows you to establish custom actions for ITM reports coming in based on ...
ITM Reports - Overview
Purpose: The purpose of this Knowledge Base Article is to demonstrate overall navigation of ITM Reports. Video: Instructions: 1. Click on ITM 2. Click on ITM Reports 3. Click on Columns to see all available column items 4. Re-organize columns in a ...
Popular Articles
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First Due's Next Generation Fire Documentation U.I.
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Welcome to the First Due Knowledge Base
Welcome Data drives the 21st century fire service...First Due puts you in the driver's seat. Thank you for becoming part of the First Due family of fire/EMS agencies, local administrators, and users of this remarkable system for managing your entire ...