Business Portal - Accounts
Purpose:
- The purpose of this Knowledge Base Article is to demonstrate how to view Business Portal Accounts of service providers submitting ITM Reports to your agency.
Video:
Instructions:
1. Click on Business Portal and select Business Portal Accounts.
2. Account Status shows the status of the relationship between the AHJ and the Service Provider.
3. Click on eye icon to view specific details about the Service Provider.
4. Service Provider Information includes Business Name, Number, email address and business address.
Related Articles
Community Connect - Users - Manage User Accounts
Purpose Statement This article provides a comprehensive guide to managing user accounts within Community Connect, First Due's platform for engaging with residential community members (CC Users) and business owners (HH Users). By mastering these user ...Business Portal Release Notes : June 2025
Video Coming Soon New Features 1. Business Portal - AHJ Management What: Service Providers can now connect their accounts with multiple fire departments. Why: Streamlines compliance and inspection processes for businesses operating across multiple ...Business Portal - Business Account Settings
Purpose Statement The Business Account Settings feature enables business users to independently manage their company information and work type selections, reducing support requests and allowing flexible service expansion. This self-service capability ...Business Portal - Permit Notification
Purpose Statement: The Business Portal permit notification system automatically sends email alerts to designated personnel when new permits are created through the business portal interface. This system leverages the existing Permit Type notification ...Business Portal - Permits
Purpose Statement The Business Portal Permits feature enables service providers and businesses to submit permit applications directly through the First Due Business Portal. This digital workflow streamlines the permitting process by replacing ...