First Due Client Knowledge Base | Roles

Roles
Deleting Roles
Purpose To explain how to delete roles. Video Directions 1. Click on Admin> Roles. 2. Click the Pencil Icon on the role you want to delete. 3. Write down all users who are currently associated with the role. 4. Click on save when done. 5. You can ...
Adding, Copying, and Editing Roles
Purpose To explain the process of adding new roles. Roles are used to define levels of responsibility within your organization. Roles enable local First Due admins to granularly manage access to system modules functionality. TIP: Roles can be Rank, ...
Hot Swapping Between Multiple First Due Accounts (Web)
Purpose This KBA explains how to configure the role permission that will enable users to quickly switch between multiple First Due accounts. It also explains how the function works for the end user in the web app. Video Setting Permissions IMPORTANT: ...

Popular Articles
Completing an NFIRS Report - Apparatus
Purpose The purpose of this article is to guide you through the Apparatus section when completing an incident report. Heads up! The new NFIRS Apparatus Documentation interface is now Live. This article & video provides useful configuration ...
Pre-Plans 101 - 11 April 2024
First Due Academy: Pre-Plans 101 This training session dives into the features and functionality within First Due's Pre-Incident Planning Module. In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer ...
Release Notes January 2024
Video App Current Version: iOS: 5.5.1 Enhanced unit list visualization. NFIRS id information added to dispatch details view. Enhanced the "last position known" unit tracking timestamp to be more easily identified. Android: 6.6.3 Fixes and ...
First Due Academy Schedule
Editing Occupancy Addresses
Purpose To explain how to edit occupancy addresses. Permissions Users with the following permission enabled can edit can occupancy's address (Admin > Roles > Select a Role > Others > "Change Primary Address"). Navigation IMPORTANT: An occupancy's ...

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