The audit log for user roles provides comprehensive tracking of all role-related changes within the First Due platform. This feature maintains a complete history of modifications to user permissions and role assignments, ensuring accountability, compliance, and transparency in system administration. The audit log enables administrators to monitor who made changes, what changes were made, and when these changes occurred, supporting both security oversight and troubleshooting efforts.
User role audit logging is a critical component of system security and compliance in emergency services organizations. Fire and EMS departments must maintain detailed records of user access changes to ensure proper authorization levels, meet regulatory requirements, and support internal auditing processes. The audit log serves as a permanent record that can be referenced during security reviews, compliance audits, or when investigating unauthorized access issues. This feature is particularly important in multi-user environments where multiple administrators may be managing user permissions and role assignments across different shifts and departments.
To view and access user role audit logs, users must have:
Regular Audit Reviews:
Change Documentation:
Security Monitoring:
Compliance Preparation:
Q: Why can't I see the audit log for a specific role? A: Verify that you have the necessary permissions to view audit logs. Contact your system administrator if you believe you should have access but cannot view the logs.
Q: Can audit log entries be deleted or modified? A: No, audit log entries are typically immutable to maintain their integrity for security and compliance purposes. If you believe there's an error in an audit log entry, contact First Due support.
Q: What should I do if I notice unauthorized changes in the audit log? A: Immediately report any unauthorized changes to your security team or system administrator. Document the specific changes and consider temporarily restricting access to the affected roles until the issue is resolved.
Q: Why does clicking Save take me out of the role interface? A: This is the intended behavior to ensure proper session management and prevent accidental changes. Always complete all necessary work within the role before clicking Save.