Web Responder: Web Responder V2
Purpose
- In response to user input for a more enhanced experience on the web side of Responder to more closely match our popular Mobile Responder App, First Due is proud to reveal Responder V2 with Station View. This KBA will demonstrate the functionality of the V2 Responder for Web.
INFO: During the transition, users will be able to toggle between the current Web Responder and Responder V2 with the slider at the bottom of the screen.
1. Ensure you are in the Responder View.2. On the bottom-left of the screen, select Responder V2.3. The V2 toolbar populates in the top left of the screen.1 - Open incident list in sidebar2 - Open Unit Tracking list in sidebar3 - Open Chat in sidebar
Incident List
When the Incident List icon is selected, the list of incidents populates in the sidebar.
In the incident list sidebar is:A - Toggle for collapsing and expanding the sidebarB - Toggle for displaying All Calls or Only Set Alerted CallsC - Call List
When a new incident comes it, there will be a red "NEW!" side-banner and the incident tile will blink red.
Selecting an incident zooms the map to the incident location and brings up the incident details
Selecting theicon next to Incident Details, Building Story, Units or Status Log enlarges the text in a window for increased readability.
Various functions are at the bottom of the sidebar:
1: Quick Route opens the Google Maps website on a sperate tab of the current browser with the route from the current location.2: Call History opens another window with incident information about this call and previous calls to the dispatched location.3: Dashboard opens the preplan dashboard of the dispatched location.4: Edit Preplan allows the user to edit the preplan for the dispatched location.
General Responder Units (Unit Tracking)
When the Unit Tracking icon is selected, the list of jurisdictions populates in the sidebar.
Selecting theicons next to the jurisdiction expands and collapses the menu to display the units
Typing criteria into the search box allows the user to search for particular units across jurisdictions. The number by the jurisdiction indicates the number of matching units
- Selecting the unit on the list zooms and centers the map on that units location
Chat
When the Chat icon is selected, the list of Chat Groups populates in the sidebar.
To access the Chat Groups, click on the group. From there, the functionality is exactly the same as in the Mobile App and users can communicate between mobile and mobile, mobile and web and web and web utilizing the chat.
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