Web Responder: Web Responder V2

Web Responder: Web Responder V2

Purpose

  1. In response to user input for a more enhanced experience on the web side of Responder to more closely match our popular Mobile Responder App, First Due is proud to reveal Responder V2 with Station View.  This KBA will demonstrate the functionality of the V2 Responder for Web.
INFO: During the transition, users will be able to toggle between the current Web Responder and Responder V2 with the slider at the bottom of the screen.




Helpful link

  1. Station View

Video




Directions

1. Ensure you are in the Responder View.






2. On the bottom-left of the screen, select Responder V2.




3. The V2 toolbar populates in the top left of the screen.


1 - Open incident list in sidebar
2 - Open Unit Tracking list in sidebar
3 - Open Chat in sidebar


Incident List

When the Incident List icon is selected, the list of incidents populates in the sidebar.




In the incident list sidebar is:


     A - Toggle for collapsing and expanding the sidebar
     B - Toggle for displaying All Calls or Only Set Alerted Calls
     C - Call List

When a new incident comes it, there will be a red "NEW!" side-banner and the incident tile will blink red.




Selecting an incident zooms the map to the incident location and brings up the incident details




Selecting the  icon next to Incident Details, Building Story, Units or Status Log enlarges the text in a window for increased readability.




Various functions are at the bottom of the sidebar:


1: Quick Route opens the Google Maps website on a sperate tab of the current browser with the route from the current location.
2: Call History opens another window with incident information about this call and previous calls to the dispatched location.
3: Dashboard opens the preplan dashboard of the dispatched location.
4: Edit Preplan allows the user to edit the preplan for the dispatched location.


General Responder Units (Unit Tracking)


When the Unit Tracking icon is selected, the list of jurisdictions populates in the sidebar.




Selecting the   icons next to the jurisdiction expands and collapses the menu to display the units


Typing criteria into the search box allows the user to search for particular units across jurisdictions. The number by the jurisdiction indicates the number of matching units


                        - Selecting the unit on the list zooms and centers the map on that units location


Chat


When the Chat icon is selected, the list of Chat Groups populates in the sidebar.




To access the Chat Groups, click on the group. From there, the functionality is exactly the same as in the Mobile App and users can communicate between mobile and mobile, mobile and web and web and web utilizing the chat.




Mapping tools

Google
1 - Show/Hide Map Layers
2 - Toggle Google Points of Interest
3 - Measurement Tool
4 - Center to current position
5 - Eagle View
6 - Google Street View on map
7 - Map Zoom selectors



In addition, ArcGIS mapping adds the icon for selecting the Basemap:  

    • Related Articles

    • Web Responder: Responder Status Setup

      Purpose To explain how to setup the Responder Status mapping buttons (if applicable). Video Directions 1. Navigate to Response module. 2. Click on Setup. 3. Select the Responder Status tab. 4. From the Responder Status dropdown you can select what ...

    • Web Responder: Station View

      Purpose To explain the setup and functionality of a Station View. Station View provides a "First Due Station Monitor" that can be set up as a static display that scans through incident details or displays new incident information as it becomes ...

    • Web Responder: ArcGIS Features

      Purpose To give an overview of using the ArcGIS map in the Responder view. Video Overview From the Response module select the Responder view. Click on ArcGIS. Click to toggle the green address icons on/off. Note: You are able to access an Address' ...

    • Web Responder: Google Map Features

      Purpose To give an overview of the Responder view when using Google. Video Overview From the Response module within the Responder View. Google can be displayed in Map view. Or displayed in Satellite view. When in Satellite view the map can be tilted ...

    • Web Responder: Overall

      Purpose To explain the features of the Incident toolbar within the Responder view. Video Features 1. From the Response module select Responder view. 2. Click the dispatch bell to display or hide the calls. 3. Toggle All Calls to alternate between ...