Purpose
- This KBA will demonstrate an overview of the functionality of Web Responder.
1. Ensure you are in the Responder View.
2. In the upper left of the screen is the search bar:

This is a Google powered search and will compile results based on the devices location.
3. The Bell Icon will display all the current notifications within your system.
4. When the Incident List icon is selected, the list of incidents populates in the sidebar.
5. In the incident list sidebar is:
A - Toggle for collapsing and expanding the sidebar.
B - Toggle for displaying All Calls or Only Set Alerted Calls.
C - Call List.
6. When a new incident comes it, there will be a red "NEW!" side-banner and the incident tile will blink red.
7. Selecting an incident zooms the map to the incident location and brings up the incident details.
8. Selecting the
icon next to Incident Details, Building Story, Units or Status Log enlarges the text in a window for increased readability.
9. Various functions are at the bottom of the sidebar:
1: Calculate Route: Similar to Calculate Route in Mobile, this brings up a map with a "snapshot" route from Google Maps and text directions on the sidebar.
2: Call History: Opens another window with incident information about this call and previous calls to the dispatched location.
3: Dashboard: Opens the preplan dashboard of the dispatched location.
4: Edit Preplan: Allows the user to edit the preplan for the dispatched location.
5; Take Command: Opens up the Command Module and allows the user to take command of the incident at that dispatched location.
10. Map Features:
1 - Show/Hide Map Layers.
2 - Toggle Google Points of Interest.
3 - Measurement Tool.
4 - Center to current position.
5 - Google Street View on map.
6 - Map Zoom selectors.
11. Switch Between ArcGIS and Google Maps.
12. Select between the Pre-Plan layers to view on the map.
13. 360 or Tilt View allows the user to view the Satellite view of the map in a 3D perspective and rotate the view.
Show Responder Units
1. When the Unit Tracking icon is selected, the list of jurisdictions populates in the sidebar.
2. Selecting the
icons next to the jurisdiction expands and collapses the menu to display the units.
3. Typing criteria into the search box allows the user to search for particular units across jurisdictions. The number by the jurisdiction indicates the number of matching units. Selecting the unit on the list zooms and centers the map on that units location
Chat
1. When the Chat icon is selected, the list of Chat Groups populates in the sidebar.
2. To access the Chat Groups, click on the group. From there, the functionality is exactly the same as in the Mobile App and users can communicate between mobile and mobile, mobile and web and web and web utilizing the chat