Web Responder: Unit Tracking

Web Responder: Unit Tracking

Purpose

  1. To explain the process of displaying unit tracking on Responder View of the web client.
Alert
REMEMBER: "Unit tracking" is not actually tracking the unit, but rather the mobile device that the unit account of First Due is logged into.  If that mobile device is removed from the unit, the unit tracking icon will show at the location of the mobile device.


Related Article


Video 


Directions


1. Select the Admin Module,  then select Roles & Permissions.







2. Click on the edit pencil for the Role you want to add the ability to view unit tracking



Click on the edit pencil for the Role you want to add the ability to view unit tracking.



3. Select Permissions and then select the Responder Section.







5.  Select ALLOW for the permission Responder Map - Show Unit Tracking. Select Save at the top right corner.







6. Click on the Response Module then Responder view



Click on the Response Module



7.  Ensure that Google maps is selected as the map being displayed.

Alert
Unit Tracking will only display in Google Maps.







8.  Click on Show/Hide Layers







9. Ensure the Units is toggled to the ON position.







  10 . The User can also filter units in their display by selecting Filter.

​



​

​


 11. Here the user can filter units by the Unit Type (from the Unit Subtype in Settings) and Agency or Jurisdiction.  The Show button updates with the number of units that will be displayed once that button is selected.  The Reset button clears all selections and makes all Unit Types and Agencies visible.






12.  Selecting the Unit Icon here will display a side menu with a list of Units and the agencies they are associated with. Each agency list can be expanded and when a Unit is selected from the list the map will center on the chosen Units location.






13.  When hovering over a Unit the following information will be displayed:
  1. Name
  2. Unit Type (Ambulance, Engine, etc.)
  3. OS Version
  4. App Version
  5. Location Permission
  6. Lock Screen
  7. Batteryc



    • Related Articles

    • Responder: Setting up Unit Tracking

      Purpose To walk through the process of setting up Unit Tracking within the Responder Module. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that the First Due App is running on, whether a tablet or phone, is what ...

    • Web Responder: Overview

      Purpose Statement Web Responder is First Due's comprehensive browser-based response interface that provides dispatchers, incident commanders, and responding personnel with real-time incident information, mapping capabilities, and communication tools. ...

    • Web Responder: ArcGIS Features

      Purpose Statement The ArcGIS map integration within First Due's Web Responder module provides enhanced mapping capabilities and specialized layers for emergency response visualization. This feature allows users to view incidents, units, hydrants, ...

    • Mobile Response (iOS): Utilizing Unit Tracking

      Purpose Statement The unit tracking feature within the iOS mobile responder module allows users to view and monitor the location of emergency response units in real-time on the map interface. This functionality enhances situational awareness by ...

    • Setting Up Mobile App Unit Times to Auto-Populate Fire Incident Unit Times

      Purpose Statement This article explains how to configure First Due's Mobile app integration to automatically populate Fire Incident unit response times from mobile app status changes. This integration eliminates manual data entry when completing ...