Web Responder: Viewing Unit Tracking

Web Responder: Viewing Unit Tracking

Purpose

  1. To explain the process of displaying unit tracking on Responder View of the web client.
REMEMBER: "Unit tracking" is not actually tracking the unit, but rather the mobile device that the unit account of First Due is logged into.  If that mobile device is removed from the unit, the unit tracking icon will show at the location of the mobile device.



Related Article




Video 



Directions


1. Click on Admin Module

Click on Admin Module



2. Click on Roles


Click on Roles



3. Click on the edit pencil for the Role you want to add the ability to view unit tracking


Click on the edit pencil for the Role you want to add the ability to view unit tracking.



4. In the Response permission bucket, activate Responder Map - Show Unit Tracking






5. Click on Save


Click on Save



6. Click on the Response Module then Responder view


Click on the Response Module



7. Click on Show/Hide Layers





8. Toggle Units on





         9. The User can also filter units in their display by selecting Filter.


                        



      10. Here the user can filter units by the Unit Type (from the Unit Subtype in Settings) and Agency or Jurisdiction.  The Show button updates with the number of units that will be displayed once that button is selected.  The Reset button clears all selections and makes all Unit Types and Agencies visible.


                        



    • Related Articles

    • Setting up Unit Tracking

      Purpose To walk through the process of setting up Unit Tracking. Video What is Unit Tracking? NOTE: The device that is logged into the Unit account that First Due is running on, whether a tablet or phone, is what is actually being tracked, not the ...
    • Web Responder: Web Responder V2

      Purpose In response to user input for a more enhanced experience on the web side of Responder to more closely match our popular Mobile Responder App, First Due is proud to reveal Responder V2 with Station View. This KBA will demonstrate the ...
    • Web Responder: ArcGIS Features

      Purpose To give an overview of using the ArcGIS map in the Responder view. Video Overview 1. Navigate to the Responder Module and select the Responder view. 2. The responder view may default to Google Maps. To Ensure that you are in the ArcGIS map ...
    • Web Responder: Google Map Features

      Purpose To give an overview of the Responder view when using Google. Video Overview 1. Select the Response module and then select Responder View. 2. Map Layers opens a new rights side menu that allows the user to toggle on/off the following layers ...
    • Web Responder: Overall

      Purpose To explain the features of the Incident toolbar within the Responder view. Video Features 1. From the Response module select Responder view. 2. Click the dispatch bell to display or hide the calls. 3. Toggle All Calls to alternate between ...