Purpose Statement

The My Personnel Record feature provides Fire/EMS personnel with a comprehensive, centralized view of their personal employment information within the First Due platform. This feature allows users to access and review their complete personnel file, including emergency contacts, certifications, accruals, NEMSIS data, pay rates, and employment history in a secure, read-only format. This self-service capability empowers personnel to stay informed about their employment status and verify the accuracy of their recorded information.

Background Information

Personal personnel records are critical for maintaining compliance with Fire/EMS regulations, tracking certification requirements, and ensuring accurate payroll processing. The My Personnel Record feature eliminates the need for personnel to request copies of their information from administrators, providing instant access to current data. This feature is particularly valuable during certification renewals, performance reviews, or when personnel need to verify their employment history for external requirements. The read-only nature ensures data integrity while providing transparency.

Required Permissions

• User Preferences - Update 
  

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Step-by-Step Guide

Accessing Your Personnel Record

1. Navigate to Your User Menu

   • Click on your name displayed in the upper right-hand corner of the First Due interface
     

1. Select My Personnel Record

   • From the dropdown menu, click on "MY PERSONNEL RECORD"
     

1. Review Your Personnel Information

   • View your complete personnel record, which includes the following sections:
     • Emergency Contacts
     • Certifications
     • Accruals
     • NEMSIS Data
     • Pay Rates
     • Employment History
       

1. Understanding Read-Only Access

   • Note that this is a view-only interface - you cannot edit information directly
   • To request updates or corrections, contact your department administrator
     

Best Practices

• Regular Review: Check your personnel record monthly to ensure all information remains current and accurate
• Certification Monitoring: Use this feature to track certification expiration dates and plan renewal activities
• Emergency Contact Verification: Review emergency contacts regularly, especially after major life events
• Documentation: Print or save screenshots of important information for personal records
• Prompt Communication: Report any discrepancies to your administrator immediately
• Privacy Awareness: Always log out properly when accessing personnel records on shared computers

Troubleshooting & FAQs

Q: Why can't I edit my information directly? A: The My Personnel Record feature is designed as read-only to maintain data integrity and ensure proper administrative oversight of personnel changes.

Q: I notice incorrect information in my record. How do I get it corrected? A: Contact your department administrator with specific details about the inaccurate information. They have the necessary permissions to make corrections.

Q: Can I access personnel records for other team members? A: No, users can only view their own personnel record for privacy and security reasons.

Q: How often is this information updated? A: Personnel records are updated in real-time when administrators make changes. The information you see reflects the most current data in the system.

Q: What should I do if I can't access my personnel record? A: Ensure you're properly logged into First Due and have the necessary user permissions. If problems persist, contact your administrator or technical support.

Q: Is my personnel information secure? A: Yes, personnel records are protected by First Due's security protocols and can only be accessed by the individual user and authorized administrators.