The Training module in First Due provides two distinct options for adding courses to your training program: Use Course and Assign Course. Understanding the difference between these options ensures you select the appropriate method based on your training event's timing, attendee status, and completion requirements. Use Course creates immediate training events with finalized details, while Assign Course allows flexibility for future scheduling with undefined dates and attendee lists.
The Training module's course library contains pre-built courses created in the setup area. Training administrators can deploy these courses using two different methods, each designed for specific training scenarios. The Use Course option is ideal for training events with confirmed details (dates, attendees, instructors), while the Assign Course option accommodates situations where scheduling flexibility is needed, such as quarterly competencies where company officers determine completion dates within a broader timeframe.
This functionality is particularly valuable for departments that need to balance structured training requirements with operational flexibility, allowing both traditional instructor-led classes and self-paced learning options.
Step 1: Navigate to the Training Module
Step 2: Filter Your Course Options
Choose "Use Course" When:
Choose Assign Course When:
Choosing the Right Option:
Managing Assigned Courses:
Communication:
Avoid These Common Mistakes:
Q: I don't see the "Assign Course" option. Why not? A: The ability to assign courses is typically reserved for users with Training Administrator rights. Check with your system administrator about your permission levels.
Q: What happens if a user doesn't complete an assigned course by the deadline? A: The system will show incomplete status in the administrator view. Follow your department's protocols for overdue training requirements. Training administrators can view progress and follow up with individual users.
Q: Can I change the deadline after assigning a course? A: Yes, administrators can update course assignments, including modifying date ranges, through the View Assigned Users screen.
Q: What's the difference between "Use Course" in the library vs. "Use Course" on an assigned course? A: Both convert a course template into an actual training class. The context differs—one starts from the course library, the other from an existing assignment. The result is the same: creating a training event with specific dates and attendees.
Q: What happens if I accidentally select "Deactivate Course"? A: This will deactivate the course from your entire course library, affecting all users. Use this option with extreme caution. If accidentally deactivated, contact your system administrator immediately.
Q: Can assigned users see the course on their dashboard immediately? A: Yes, assigned courses appear at the top left of each user's Training Dashboard once the assignment is saved.
Q: How do company officers convert an assigned course to a class? A: Company officers select the assigned course from their Training Dashboard and use the "Use Course" option to convert it into a scheduled class with specific attendees and dates.