Release Notes - Responder

Release Notes - Responder

In order to provide you with more detailed information on our updates we have broken the Release Notes down by module. 


New Features


CAD Consortium Feature
  1. What:  This New Feature allows for the sharing, creating, editing and deletion of Dispatch Incident Types  and Units across multiple clients.

  2. Why:  This New Feature was specifically created for agencies that have a CAD Consortium and creates an enhanced interface for those consortium administrators who manage the associated First Due Accounts.

  3. How: This New Feature is uniquely specific to agencies who have a CAD Consortium. If an agency would like more information on the activation and scope of this feature it is recommended to contact you Customer Success Manager.

Dispatch Incident Type Import Wizard
  1. What:  The Import Wizard capabilities have been expanded to include comprehensive Dispatch Incident Type importing, enabling agencies to quickly configure their dispatch incident types during onboarding without manual entry..

  2. Why:  This new Feature allows for the Dispatch Incident Types to be imported in bulk fashion instead of by manual entry as well as expands the ability to bulk import Dispatch Incident Types to the client .

  3. How: . This New Feature is now live. Agencies need to navigate to the ADMIN>Import Wizard. Then Select  "Dispatch Incident Types" from the available import options. Download the template file with all required and optional columns and complete the template with your dispatch incident type information. Upload the completed file through the wizard interface and then review validation results and address any issues. Complete the import to add all dispatch incident types to your department configuration.




Feature Enhancements


Grouped Status Log Entries 
  1. What: In the Incident details section within the Status Log, Unit statuses are not grouped based on Status Type. 

  2. Why: This new Feature Enhancement now allows for quick visual reference to determine which personnel and/or units are in each status category when responding to an incident 

  3. How: This Feature enhancement is now active, no user configuration required.





Cleared Status Button now Available in Web Responder
  1. What:  Web responder now has a "Clear Status" button to match functionality of Mobile Responder. This button allows a end user to clear their status when they are responding to an incident if their agency is utilizing the responder buttons.

  2. Why:  This Feature Enhancement is in line with the goal to make Web Responder and Mobile Responder more functionally identical for a seamless user experience between the two platforms..

  3. How:  This Feature enhancement is now active, no user configuration required.





Null Status Hydrants now displays in Nearest Hydrant List
  1. What:  Hydrants that have no entry or NULL in status will now display in the nearest Hydrant List in the incident detail section

  2. Why:  Previously, if a hydrant had a NULL value in the status the Nearest Hydrant search feature would ignore that hydrant looking only for those hydrants "in service". This was chnaged due to some clients not actively using the Hydrant Status filed within First Due.

  3. How: .This Feature enhancement is now active, no user configuration required.






Shared Hydrants now displays in Nearest Hydrant List
  1. What:  Shared Hydrants now display in the nearest Hydrant List in the incident detail section.

  2. Why:  Previously, Shared Hydrants were not displayed in the Nearest Hydrants list even if the agency had enabled data sharing with a neighboring agency. Now if Data Sharing is activated, Shared Hydrants will now be displayed in the Nearest Hydrants list.

  3. How: .This Feature enhancement is now active, no user configuration required.



Web Responder Routing Navigation Improvement
  1. What: Improved navigation on the web responder routing page by replacing the "Collapse" button with a "Back" button for better user experience
  1. Why:  This Feature Enhancement adds the "BACK" button to return the user directly to the incident details, which better matches the navigation patterns used in other dashboard views, This also Eliminates need to close and reopen incidents after viewing routes.
  1. How: This Feature enhancement is now active, no user configuration required.



Fixes

Responder – “New Outside Resource” Button Not Working

  1. "New Outside Resource" button was unresponsive across multiple accounts, preventing users from adding new outside resources. Functionality of the New Outside Resource Button has been restored.

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