NERIS Transition Checklist - Required Steps to Complete Before Switching to NERIS

NERIS Transition Checklist - Required Steps to Complete Before Switching to NERIS

Required NERIS Pre-Transition Checklist: Steps to Complete Before Switching to NERIS

Quick Summary Checklist

Complete each item below in order before submitting your NERIS transition request: Refer to the full Step-by-Step Guide for Transitioning from NFIRS to NERIS for additional context and state-specific details.

  • ☐ Complete & Authorize All Outstanding NFIRS Reports

  • ☐ Update Apparatus Record (in First Due) with the following required fields:

    • Associate Apparatus with Locations

    • Update NERIS Apparatus Type

    • Normal Staffing Levels (in the Specifications tab)

  • ☐ Review and Update Location Addresses/ Remove or update duplicate stations (in First Due)

    • If the address is missing a zip code, edit Location, click the address line and select the correct address populated by Google

    • If you have multiple Locations using the same Address, you must add a value in Address Line 2 field to make the address unique

  • ☐ NERIS Department Registration

  • ☐ NERIS - Link First Due in NERIS as Third Party Vendor: First Due Client ID: 4dc47291-f9bb-4e4b-950c-9fe32100cd87

  • ☐ Submit Support Ticket requesting NERIS Transition Tool is activated - Complete Transition to NERIS in user interface 

Detailed Pre-Transition Checklist

Complete & Authorize All Outstanding NFIRS Reports

  • ☐ COMPLETE & AUTHORIZE ALL OUTSTANDING NFIRS REPORTS

    • Identify reports in Not Started, Incomplete, or Pending Authorization status

    • Complete and authorize all outstanding NFIRS reports

    • Use Incident List Views to filter and locate these reports efficiently

Update critical Apparatus NERIS fields

  • ☐ ASSOCIATE APPARATUS WITH A STATION

    • Navigate to Admin or Assets > Apparatus List

    • Ensure that each Department Owned apparatus record has a valid Location assigned

    • Document NERIS Apparatus Type

    • In Specifications Tab, set the Normal Staffing Level for that apparatus

    • Edit any apparatus missing these values and click Save

WarningDo NOT create your Locations or Apparatus in the NERIS Website. First Due will send this data to NERIS upon Integration completion.

Review and Update Station Addresses

  • ☐ REVIEW AND UPDATE STATION ADDRESSES/ REMOVE OR UPDATE DUPLICATE ADDRESSES (in First Due)

    • Go to Admin or As > Location List

    • Open each station record and verify the full address includes a ZIP code

    • If the ZIP code is missing:

      • Click into the address field

      • Select the correct Google-suggested address

      • Click Save to update the record

    • If you have multiple stations with different names but the same address, you MUST make each distinct or delete the duplicate that isn't a real station

      • To maintain the duplicate station, update the Address Line 2 field to include name of station or the suite number

NERIS Department Registration

  • ☐ NERIS DEPARTMENT REGISTRATION

    • Locate the NERIS onboarding email sent by FEMA/USFA or your State Fire Program Manager

    • Use the included registration link and Department Onboarding Code to complete setup

    • Register a department admin, set up your profile, and assign user roles

  • ☐ LINK FIRST DUE IN NERIS AS THIRD PARTY VENDOR (CRITICAL STEP)

    • Log into your NERIS portal

    • Navigate to Third-Party Integrations or API Access

    • Enter and authorize the First Due Client ID: 4dc47291-f9bb-4e4b-950c-9fe32100cd87

Submit Your Production Transition Support Ticket

  • ☐ SUBMIT A SUPPORT TICKET

    • Use the subject line: [Your Fire Department Name] Requesting Official Production Transition to NERIS

    • Our support team will activate the NERIS Transition Management Tool permissions for the FDAdmin role, the tool will be available in Fire Incident Setup for you to transition to NERIS at your convenience in the User Interface


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