Required NERIS Pre-Transition Checklist: Steps to Complete Before Switching to NERIS

Quick Summary Checklist

Complete each item below in order before submitting your NERIS transition request: Refer to the full Step-by-Step Guide for Transitioning from NFIRS to NERIS for additional context and state-specific details.

• ☐ Complete & Authorize All Outstanding NFIRS Reports
• ☐ Associate Apparatus with Stations
• ☐ Review and Update Station Addresses/ Remove or update duplicate stations
• ☐ NERIS Department Registration
• ☐ NERIS - Link First Due in NERIS as Third Party Vendor: First Due Client ID: 4dc47291-f9bb-4e4b-950c-9fe32100cd87
• ☐ Submit Your Production Transition Support Ticket being sure to include required ticket title and waiver statement

Detailed Pre-Transition Checklist

Complete & Authorize All Outstanding NFIRS Reports

• ☐ COMPLETE & AUTHORIZE ALL OUTSTANDING NFIRS REPORTS
  

• Identify reports in Not Started, Incomplete, or Pending Authorization status
  

• Complete and authorize all outstanding NFIRS reports

• Use Incident List Views to filter and locate these reports efficiently

Associate Apparatus with Stations

• ☐ ASSOCIATE APPARATUS WITH A STATION
  

• Navigate to Admin or Assets > Apparatus List
  

• Ensure that each Department Owned apparatus record has a valid Station assigned

• Edit any apparatus missing this value and click Save

Review and Update Station Addresses

• ☐ REVIEW AND UPDATE STATION ADDRESSES/ REMOVE OR UPDATE DUPLICATE ADDRESSES
  

• Go to Admin > Station List
  

• Open each station record and verify the full address includes a ZIP code

• If the ZIP code is missing:

  • Click into the address field

  • Select the correct Google-suggested address

  • Click Save to update the record
    

• If you have multiple stations with different names but the same address, you MUST make each distinct or delete the duplicate that isn't a real station
  

• To maintain the duplicate station, update the Address Line 2 field to include name of station or the suite number

NERIS Department Registration

• ☐ NERIS DEPARTMENT REGISTRATION
  

• Locate the NERIS onboarding email sent by FEMA/USFA or your State Fire Program Manager
  

• Use the included registration link and Department Onboarding Code to complete setup

• Register a department admin, set up your profile, and assign user roles

Link First Due in NERIS as Third Party Vendor

• ☐ LINK FIRST DUE IN NERIS AS THIRD PARTY VENDOR (CRITICAL STEP)
  

• Log into your NERIS portal
  

• Navigate to Third-Party Integrations or API Access

• Enter and authorize the First Due Client ID: 4dc47291-f9bb-4e4b-950c-9fe32100cd87

Submit Your Production Transition Support Ticket

• ☐ SUBMIT A SUPPORT TICKET

• Use the subject line: [Your Fire Department Name] Requesting Official Production Transition to NERIS

• Copy and paste the required waiver statement into the body of the ticket:

I, [YOUR FULL NAME], am submitting this request as the [FIRE CHIEF / AUTHORIZED DEPARTMENT LEADER] of [NAME OF DEPARTMENT] [NERIS ENTITY ID#]. 
Our team has reviewed the considerations and steps to transition to NERIS and is ready to officially schedule our transition to NERIS in our production environment. I confirm that I have the authority to make this request, and that our department leadership is fully aware of and agrees with this move.

I understand and acknowledge the following:
- The switch in Production to NERIS is a permanent change that cannot be undone.
- We’ve taken the necessary steps to prepare.
- Any issues will be reported promptly in a support ticket.
- Our department has enrolled with NERIS.
- We have linked First Due using Client ID #: 4dc47291-f9bb-4e4b-950c-9fe32100cd87.
- Our request aligns with our state’s rollout or has state-level approval.

• Ensure the request is submitted by the Fire Chief or another authorized department leader

• Our support team will confirm the next available transition window during business hours (Mon–Thurs, 8am–5pm)