To provide a brief overview of the First Due Personnel Module.
Video
Navigation
My Profile
Confirm your information is up-to-date by quickly reviewing your profile.
Click on your Name in the upper right of the screen to access your profile information.
Ensure your profile information is up to date.
Click Save to update your profile.
Clicking on Notifications brings up a sub-menu, where you can change how you would like to be notified of new messages for callbacks and changes to your schedule.
Phone SMS: A traditional text message sent to the phone number listed in your profile.
Email: A email sent to the email address listed in your profile.
Phone Call: A phone call to the telephone number listed in your profile.
Push Notification: If you have downloaded the First Due application, a push notification will display on your mobile device.
IMPORTANT: Any time changes are made, ensure you click Save or all information changed will be lost.
My Shifts
Navigate to Personnel > My Shifts.
The day highlighted in yellow is the current date.
You are able to see upcoming shifts and days where Time Off has been approved.
You are also able to set availability for days you are able to work.
NOTE: For help on how to add or edit availability, follow this link: My Shifts
Shift Board
Navigate to Personnel > Shift Board
This allows you to see the personnel working, as well as their apparatus and riding assignments.
Purpose To provide an Alabama quick start guide for ePCR success. Overview Please download the Alabama Quick Start Guide for ePCR Success attached to the bottom of this KBA. This objective of this guide is to illustrate the Alabama-NEMSIS required ...
Getting Started Guide – Scheduling – Purpose: This guide is designed to assist in setting up First Due accounts. This Guide contains articles that cover Set Up, Training Personnel, Helpful Articles, and Tips and Best Practices. Helpful articles for ...
Purpose To provide descriptions on the various permissions related to the Personnel Module. Personnel Permissions Personnel-Can View SSN User can view social security numbers Personnel - Create User can create a Personnel Record Personnel - Delete ...
Purpose The attached learning plan organizes KBAs and videos into a logical order for self-instruction. Target audience: Frontline Personnel / Daily Users of First Due Topics include: Managing Your Profile Incident Documentation Assets Module ...
Purpose To explain the process for correctly removing personnel from Shift Boards and the Personnel Module. Follow these steps when personnel separate from your organization. (e.g. retirement, resignation, termination). This process will ensure ...