Q: I don't see the dates I need in the selectable boxes?
A: Adjust the Time Off Start Date and Time Off End Date fields to expand your viewing range.
Q: The person I need to send the request to doesn't appear in the dropdown?
A: Ensure you are typing the name correctly and that the supervisor has proper permissions in the system. Contact your administrator if the intended recipient is missing from the list.
Q: What's the difference between Full Hours and Partial Hours?
A: Full Hours requests time off for your entire scheduled shift, while Partial Hours allows you to request only specific portions of your shift (e.g., first half, last few hours).
Q: My department mentions Pre-determined Time Frames, but I don't see that option?
A: This feature may not be enabled for your department or user role. Contact your administrator to verify your department's time off configuration.
Q: I submitted a request, but I want to make changes.
A: Contact your supervisor or administrator immediately. Depending on department policy, you may need to submit a new request or have the original request modified.
Q: How will I know if my request is approved or denied?
A: You can see the status of your Time Off within the My Time Off tab.