This training session focuses on First Due's Community
Connect Module functionality and processes.
In 101 level sessions we review fundamental module
navigation, demonstrate common use cases, offer product tips, and define the
purpose of the module.
Sessions of this level have been developed for Firefighters,
EMTs, Administrative staff, and any member of an organization looking to set a
foundation for using the First Due platform.
In 301 level sessions we review advanced features of First Due modules including data gathering, approval processes and common troubleshooting items.
Sessions of this level have been developed for Company Level Officers and Chief Officers.
Community Connect is a portal to allow residents in your community contribute information about their home and household. This information is immediately available to first responders through First Due's secure system. Watch this video for a great ...
Purpose To answer frequently asked questions about Community Connect Can a Public Safety official edit a user's information? The security of all users' information is very important. Your public safety department's access to your information is ...
Your community is ready to get signed up and help your first responders, they just don’t quite know why or how yet. This step by step guide will help get your community engaged, aware, and excited to join the process of making their community safer ...
Purpose To explain the Community Connect Adoption Report. How is this report helpful? This report shows you how many Community Connect accounts you have. This report tracks Community Connect accounts by Zip Code and City as well as Commercial and ...
Purpose This article shows you how to link multiple addresses to a user in Community Connect. This is beneficial if a single individual owns or is responsible for multiple properties. Video Directions Sign into your Community Connect account. Locate ...