Community Connect 101

Community Connect 101

First Due Academy: Community Connect 101

This training session focuses on First Due's Community Connect Module functionality and processes.

In 101 level sessions we review fundamental module navigation, demonstrate common use cases, offer product tips, and define the purpose of the module.

Sessions of this level have been developed for Firefighters, EMTs, Administrative staff, and any member of an organization looking to set a foundation for using the First Due platform.





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    • What is Community Connect?

      Community Connect is a portal to allow residents in your community contribute information about their home and household. This information is immediately available to first responders through First Due's secure system. Watch this video for a great ...

    • Marketing Community Connect

      Your community is ready to get signed up and help your first responders, they just don’t quite know why or how yet. This step by step guide will help get your community engaged, aware, and excited to join the process of making their community safer ...

    • Community Connect - Frequently Asked Questions

      Purpose To answer frequently asked questions about Community Connect Can a Public Safety official edit a user's information? The security of all users' information is very important. Your public safety department's access to your information is ...

    • Community Connect - Managing User Accounts

      Purpose This article demonstrates how to manage your First Due Community Connect user accounts. Video Directions Navigate to Community Connect > Users. Search for a User / account using any of the advanced search filters and select Search. Once an ...

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