Purpose

1. To help you set up your Community Connect profile.
   

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Background

1. Community Connect is an excellent way to share important information with first responders.  The more information you provide, the better they can respond in the event of an unfortunate emergency.  Once you have created a Community Connect user account, please complete each of the sections, as explained below.
   

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Directions

1. Sign into your Community Connect account.
   
   
   
   
   
   

   NOTE: Not all tiles in this article may be present in your account.  The tiles you have are determined by your agency's configuration.

   
   

   
   
2. Each information tile can be edited in two places:
   
   
1. The top of your profile landing page
   
   
   

   
   

   
   

   
   
2. On each tile
   
   
   
   
   
3. The following information can be entered in the My Info tile:
   
1. (A) Photo
   
2. (B) Name
   
3. (C) Phone Number
   
4. (D) Time Zone
   
5. (E) Password
   

   
   

   
   

   
   

   
   

   

   NOTE: Users cannot change their own email address. If you need to update your email address, please contact your community's agency directly.

   
   
   
4. Residents can Self Report using the COVID-19 tile.
   
   
   
   
   
5. The following information can be entered into the Household Information tile:
   
1. (A) How many residents under the age of 18?
   
2. (B) Is this an apartment?
   
3. (C) Does your home have an elevator?
   
4. (D) Does your home have a fire sprinkler system?
   
5. (E) Does your home have a monitored smoke detection system that can alert the fire department?
   
6. (F) Do you have an above-ground fuel storage tank?
7. (G) Do you have a pool?
8. (H) Does your home have a basement?
9. (I) Describe your meeting place?
   
10. (J) Do you rent or own?
11. (K) How is your home heated?
    
12. (L) Any other special hazards or other information you would like first responders to know?
    
    
    
    
    
    
6. The following information can be entered into the New Contact tile:
   
1. (A) Contact Type
   
2. (B) Name
   
3. (C) Phone Number
   
   
   
   
   
   
7. The following information can be entered into the Functional Needs tile:
   
1. (A) Person with functional needs (occupant type)
   
2. (B) Name
   
3. (C) Age
   
4. (D) Type of Functional Need
   
5. (E) Any pertinent information about the person's condition
   
6. (F) Images of the individual
   
   
   
   
   
   
   
8. The following can be entered into the Pets tile:
   
1. (A) Pet Type
   
2. (B) Vet Contact Information
   
3. (C) Description
   
4. (D) Photos can be uploaded
   
   
   
   
   
   
9. The following information can be entered into the Access & Utilities tile:
1. (A) Bedroom Locations
   
2. (B) Any special directions for the quickest way to your front door?
   
3. (C) Knox/Supra Box location and Code
   
4. (D) Gate Code
   
5. (E) Gas Shut-off location
   
6. (F) Water shut-off location
   
7. (G) Electrical shut-off location
   
   
   
   
   
10. Burn Permits can be applied for using the Burn Permit tile.
    
    
    
    
    
    
11.  The following requests can made in the Smoke Alarm tile:
    
1. (A) Request Type
   
1. Installation
   
2. Battery
   
3. Replacement
   
4. Inspection
   
2. (B) Requested submitted date
   
3. (C) Request service date
   
4. (D) Comments