What is Community Connect?
What is Community Connect?
Community Connect is a secure online portal that allows residents and businesses in your community to share important information about their homes and properties directly with your local fire department and emergency responders.
How It Helps You and Your Community
For Residents:
- Register your home's details, including household information and emergency contacts
- Request essential fire safety services like smoke alarm installations, battery replacements, and inspections
- Apply for burn permits online without visiting the fire station
- Receive important safety alerts, weather warnings, and community notifications
- Manage your property information and keep it up to date
For Emergency Responders: When firefighters and paramedics respond to your address, they have immediate access to critical information that can help them:
- Locate elderly residents, children, or people with special needs
- Understand the layout and potential hazards of your property
- Contact the right people quickly during an emergency
- Provide faster, more effective emergency response
Key Features
Safety Services:
- Online smoke alarm service requests (installation, battery replacement, inspection)
- Burn permit applications with real-time status tracking
- Emergency contact management
Communication:
- Receive emergency alerts and weather warnings
- Get notified about community events and town meetings
- Stay informed about service changes and important announcements
Property Information:
- Securely share household details that help first responders
- Update your information anytime online
- Manage multiple properties if needed
Security and Privacy
All information you provide through Community Connect is stored in First Due's secure system and is only accessible to authorized emergency personnel in your fire department. Your data is protected and used solely for emergency response and fire safety purposes.
Getting Started
Contact your local fire department to learn if Community Connect is available in your area and how to register. Once enrolled, you'll have 24/7 access to request services and manage your household information online.
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