Skip to main content

Search

Knowledge Center

Mobile Response (Android): Menu Overview

Purpose Statement

This article provides an overview of the Menu within the First Due Android Mobile Response App. Understanding the menu structure helps users quickly navigate modules, manage settings, and create shortcuts for faster access to commonly used sections.

Background Information

The Menu in the Android Mobile Response App serves as the primary navigation hub for users. It is organized into clearly defined sections that separate configuration options, system modules, and user-defined shortcuts. This structure allows field personnel and administrators to efficiently move between areas of the app while maintaining continuity when working within specific modules.

Common use cases include:

  • Accessing system modules such as Pre-Plan or Scheduling
  • Managing app-level and user-level settings
  • Creating shortcuts for frequently used sections

Prerequisites:

  • The First Due Android Mobile Response App installed
  • User logged into the application

Required Permissions

  • Admin--Allows Mobile App Sign in
  • Admin > Allow Offline Sign in: Allows user to sign into the Mobile App while Offline

Video

Step-by-Step Guide


1. Open the Menu

  • Open the First Due Android Mobile Response App
  • Select Menu in the lower-right corner of the screen

 

2. Understand Menu Sections

The Menu is divided into three main sections:

  • Shortcuts
  • Modules
  • Settings

3. Navigate the Settings Section

Within Settings, there are three subsections:

Outside Resources

  • Select Outside Resources
  • Access links provided by administrators
  • Create and manage personal links under My Resources
  • For more information, reference the knowledge base article Mobile Response (Android): Outside Resources

User Settings

  • Select User Settings
  • Manage personal profile and user-specific preferences
  • For more information, reference the knowledge base article Mobile Response (Android): User Settings

App Settings

  • Select App Settings
  • Manage device-specific app settings
  • For more information, reference the knowledge base article Mobile Response (Android): Menu App Settings

Report a Bug

  • Select Report a Bug
  • (A) Enter a description of the Bug
  • (B) Choose from a list of the past visited screens to show the list of steps to reproduce the bug
  • (C) Add an attachment which can be a Screen Recording, Screenshot or select from other media in the devices gallery.
  • (D) Select Send to report the Bug,

 

4. Navigate the Modules Section

  • Select Modules from the Menu
  • View a nested list of all modules available within your system
  • Select a module to view sections you have permission to access
  • Selecting a section:
    • Opens the module within the web platform
    • Keeps the user inside the First Due app
    • Displays the active module in the bottom taskbar

 

📝

Important Note:

Switching between modules (for example, Scheduling to Pre-Plan) updates the bottom taskbar, allowing users to navigate elsewhere in the app and easily return to the previously viewed module section.

 

5. Use the Shortcuts Section

  • Open a module from the Menu then select the thumbtack icon next to a section
  • The pinned section appears in the Shortcuts area for quick access
  • Additional shortcut fields can be added as needed.

 

To remove a shortcut:

  • Select the crossed-out thumbtack icon next to the section
  • The section is removed from Shortcuts but remains available in the nested menu

Best Practices

Do’s

  • Use shortcuts for frequently accessed module sections
  • Use the Menu to switch modules instead of reopening them manually
  • Review Settings periodically to stay familiar with available options

Don’ts

  • Do not rely solely on shortcuts for navigation
  • Do not assume all modules are available; visibility is permission-based

Tips & Recommendations

  • Keep shortcuts limited to avoid clutter
  • Use module switching to maintain workflow continuity
  • Departments should provide standardized Outside Resources links

Troubleshooting & FAQs

Q. Why don’t I see certain modules in the Menu?
A. Only modules and sections you have permission to access will appear.

Q. If I remove a shortcut, does it delete the section?
A. No. Removing a shortcut only removes it from the Shortcuts area; the section remains available in the Modules list.

Q. Why does a module appear in the bottom taskbar?
A. The bottom taskbar shows the most recently accessed module, allowing quick return after navigating elsewhere in the app.