Monthly Release Webinar
Learn About New Features in First Due
Each month, we’ll cover the latest First Due releases in a dedicated webinar. Join us to review new features, product updates, and enhancements designed to help your agency get the most out of First Due.
Register for the WebinarThe Whole Blood feature is a new paid enhancement to the Medications module that enables Fire and EMS agencies to manage the complete lifecycle of Whole Blood and Packed Red Blood Cell inventory, including configuration, receiving, administration, inventory counts, returns, replacements, temperature monitoring, auditing, and reporting.
This feature is not included with the standard Medications module.
Agencies interested in adding Whole Blood should contact the appropriate First Due representative:
- New customers: First Due Sales
- Customers currently implementing First Due: First Due Implementation
- Existing customers: Customer Success Manager
Documentation Available
This release includes a complete Whole Blood documentation library, including configuration, workflow, and reference articles. See the Whole Blood section of the Medications Knowledge Base for step-by-step guidance.
Enhancements
Whole Blood Inventory Management
- What - Introduced the new Whole Blood product upgrade for the Medications module, providing a comprehensive workflow for managing the entire lifecycle of Whole Blood and Packed Red Blood Cell inventory. The feature includes configurable blood products, Medication Forms, Whole Blood Med Kits, supplier management, temperature monitoring, receiving and return workflows, administration documentation, inventory counts, multi-action workflows, and a centralized Blood Log to support operational efficiency, inventory control, and regulatory documentation.
- Why - Agencies carrying blood products require specialized inventory management and documentation that extends beyond standard medication tracking. Whole Blood provides purpose-built workflows that simplify inventory management, improve documentation consistency, support temperature monitoring and auditing requirements, and reduce manual tracking throughout the lifecycle of each blood unit.
-
How
- Enable the Whole Blood product upgrade through your First Due representative.
- Navigate to Admin > Roles & Permissions > Medications to assign the appropriate Whole Blood permissions.
- Configure Temperature Settings, Blood Products, Medication Forms, Whole Blood Med Kits, Suppliers, PAR Levels, and Count Schedules before receiving inventory.
- Use the dedicated Receive/Return, Usage, Count, and Blood Log workflows to manage blood inventory throughout its lifecycle.
- Refer to the Whole Blood documentation in the Medications Knowledge Base for complete setup instructions, workflow procedures, and implementation guidance.
- Note: Whole Blood follows the agency's existing Medications signature configuration.
- Note: Users may require multiple Whole Blood permissions depending on their responsibilities.
- Use Case - An EMS agency implementing a prehospital whole blood program can configure blood products and storage locations, receive inventory from approved suppliers, document blood administration during patient care, perform scheduled inventory counts, process returns and replacements, monitor storage temperatures, and review a complete audit history of every blood-related transaction from a centralized Blood Log.
Medications
Improved Med Kit Pouch Configuration Experience
- What - Enhanced the Med Kit Pouch experience by introducing a permanent Default Pouch that is automatically created for every Med Kit. The Default Pouch now appears first in the pouch list, remains visible even when empty, can be renamed to fit agency preferences, and provides a clear default location for medications that have not been assigned to another pouch. Additional interface improvements make it easier to configure pouch assignments, organize inventory, and understand how medications are stored within a Med Kit.
- Why - Creating and organizing Med Kit Pouches is a foundational step in managing medication inventory. These improvements simplify the initial setup experience, provide clearer guidance for new administrators, reduce confusion around unassigned medications, and make ongoing inventory organization more intuitive while ensuring every Med Kit has a consistent default storage location.
-
How
- Navigate to Admin > Medications > Med Kit List and create a new Med Kit or edit an existing one.
- Open the Pouches section to view the automatically created Default Pouch.
- Use + Medications to assign medications to the Default Pouch or any additional pouch.
- Create additional pouches as needed to organize medications by storage location or operational preference.
- Rename the Default Pouch if desired to match your agency's naming conventions.
- Use Move to Pouch to relocate medications between pouches after they have been assigned.
- Note: The Default Pouch cannot be deleted and always remains the first pouch displayed.
- Note: Medications received without a specific pouch assignment are automatically placed in the Default Pouch.
- Use Case - An agency creating a new Med Kit immediately has a Default Pouch available without requiring additional setup. During configuration, administrators can assign commonly stocked medications to specific pouches while allowing any medications without a designated pouch assignment to automatically populate the Default Pouch. As inventory needs evolve, medications can be moved between pouches without affecting the overall organization of the Med Kit.
New Med Kit
Existing Med Kit